Re: [rt-users] Help with some bounce emails

2010-10-08 Thread Ruslan Zakirov
On Tue, Oct 5, 2010 at 1:19 AM, Kevin Falcone falc...@bestpractical.com wrote:
 On Mon, Oct 04, 2010 at 05:40:32PM -0300, seb...@gmail.com wrote:
 On Sun, Oct 3, 2010 at 10:56 PM, Leigh Havas sli...@onthenet.com.au wrote:
  I had the same problem.
  Try using this in your RT_SiteConfig.pm:
 
  #Make outbound email go via queue email address
  Set($SetOutgoingMailFrom, 1);

 I dont see that code in RT_SiteConfig at RT 3.6.10. You mean i need to add 
 it?

 That option did not exist until recent 3.8 releases

In 3.6 you use -f command line argument of sendmail. Use
SendmailArguments in the RT config.



 -kevin


 RT Training in Washington DC, USA on Oct 25  26 2010
 Last one this year -- Learn how to get the most out of RT!




-- 
Best regards, Ruslan.

RT Training in Washington DC, USA on Oct 25  26 2010
Last one this year -- Learn how to get the most out of RT!


Re: [rt-users] Help with some bounce emails

2010-10-08 Thread Kevin Falcone
On Sat, Oct 09, 2010 at 05:03:47AM +0400, Ruslan Zakirov wrote:
 On Tue, Oct 5, 2010 at 1:19 AM, Kevin Falcone falc...@bestpractical.com 
 wrote:
  On Mon, Oct 04, 2010 at 05:40:32PM -0300, seb...@gmail.com wrote:
  On Sun, Oct 3, 2010 at 10:56 PM, Leigh Havas sli...@onthenet.com.au 
  wrote:
   I had the same problem.
   Try using this in your RT_SiteConfig.pm:
  
   #Make outbound email go via queue email address
   Set($SetOutgoingMailFrom, 1);
 
  I dont see that code in RT_SiteConfig at RT 3.6.10. You mean i need to add 
  it?
 
  That option did not exist until recent 3.8 releases
 
 In 3.6 you use -f command line argument of sendmail. Use
 SendmailArguments in the RT config.

For the archives, $SetOutgoingMailFrom is more flexible, since it uses
the actual From: address, rather than hardcoding something in your
config

-kevin


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Description: PGP signature

RT Training in Washington DC, USA on Oct 25  26 2010
Last one this year -- Learn how to get the most out of RT!

Re: [rt-users] Help with some bounce emails

2010-10-04 Thread Kevin Falcone
On Mon, Oct 04, 2010 at 05:40:32PM -0300, seb...@gmail.com wrote:
 On Sun, Oct 3, 2010 at 10:56 PM, Leigh Havas sli...@onthenet.com.au wrote:
  I had the same problem.
  Try using this in your RT_SiteConfig.pm:
 
  #Make outbound email go via queue email address
  Set($SetOutgoingMailFrom, 1);
 
 I dont see that code in RT_SiteConfig at RT 3.6.10. You mean i need to add it?

That option did not exist until recent 3.8 releases

-kevin


pgpZZyMl58SNX.pgp
Description: PGP signature

RT Training in Washington DC, USA on Oct 25  26 2010
Last one this year -- Learn how to get the most out of RT!

Re: [rt-users] Help with some bounce emails

2010-10-03 Thread Leigh Havas

On 2/10/10 2:46 AM, seb...@gmail.com wrote:

Hello List,

We are experiencing some bounced email using the default sendmailpipe
on the RT box.

This is an example of a bounce:

Remote host said: 550-Verification failed forapa...@rt.mydomain.com
550-Called:   XXX.XXX.XXX.XXX
550-Sent: RCPT TO:apa...@rt.mydomain.com

Any help?
Thanks
Seb.-

RT Training in Washington DC, USA on Oct 25  26 2010
Last one this year -- Learn how to get the most out of RT!
   

I had the same problem.
Try using this in your RT_SiteConfig.pm:

#Make outbound email go via queue email address
Set($SetOutgoingMailFrom, 1);


RT Training in Washington DC, USA on Oct 25  26 2010
Last one this year -- Learn how to get the most out of RT!


[rt-users] Help with some bounce emails

2010-10-01 Thread seb...@gmail.com
Hello List,

We are experiencing some bounced email using the default sendmailpipe
on the RT box.

This is an example of a bounce:

Remote host said: 550-Verification failed for apa...@rt.mydomain.com
550-Called:   XXX.XXX.XXX.XXX
550-Sent: RCPT TO:apa...@rt.mydomain.com

Any help?
Thanks
Seb.-

RT Training in Washington DC, USA on Oct 25  26 2010
Last one this year -- Learn how to get the most out of RT!