Re: [rt-users] How To Change RT at a Glance Screen in 3.4.5?
Tim, I believe RT has a basic My Tickets search that you can choose. Kenn LBNL On 4/30/2008 4:31 PM, Tim Gustafson wrote: Hello, I was wondering: how would a user change his RT at a Glance screen so that it showed all his new and open tickets instead of just the 10 highest priority tickets I own box? This is for RT 3.4.5 running on CentOS 5.1. Tim Gustafson SOE Webmaster UC Santa Cruz [EMAIL PROTECTED] (831) 459-5354 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] How To Change RT at a Glance Screen in 3.4.5?
Hello, I was wondering: how would a user change his RT at a Glance screen so that it showed all his new and open tickets instead of just the 10 highest priority tickets I own box? This is for RT 3.4.5 running on CentOS 5.1. Tim Gustafson SOE Webmaster UC Santa Cruz [EMAIL PROTECTED] (831) 459-5354 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] How To Change RT at a Glance Screen in 3.4.5?
Each user can create Saved Search which then can be displayed via the Preferences. Mathew Tim Gustafson wrote: Hello, I was wondering: how would a user change his RT at a Glance screen so that it showed all his new and open tickets instead of just the 10 highest priority tickets I own box? This is for RT 3.4.5 running on CentOS 5.1. Tim Gustafson SOE Webmaster UC Santa Cruz [EMAIL PROTECTED] (831) 459-5354 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Keep up with my goings on at http://theillien.blogspot.com/feeds/posts/default ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
