[rt-users] IE8 issues fro Comments
Many folks at our University use IE as part of their jobs because our ERP vendor (Oracle's PeopleSoft) requires it. As folks have upgraded to IE8 we are getting calls that Comments are being truncated without notification for those adding them via IE8 browser. Has anyone else seen this issue or have an idea of a setting I can adjust in either RT or IE8. They have already tried the compatibility option within IE8 with no success. We are on Rt version 3.8.2 Thanks in advance Joe Kirby , Assistant Vice President, Business Systems Division of Information Technology (DoIT) Support Response - http://www.umbc.edu/oit Administration 627 Office - 410-455-3020 Email - ki...@umbc.edu ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] IE8 issues fro Comments
On Wed 17.Feb'10 at 11:22:32 -0500, Joe Kirby wrote: Many folks at our University use IE as part of their jobs because our ERP vendor (Oracle's PeopleSoft) requires it. As folks have upgraded to IE8 we are getting calls that Comments are being truncated without notification for those adding them via IE8 browser. Has anyone else seen this issue or have an idea of a setting I can adjust in either RT or IE8. They have already tried the compatibility option within IE8 with no success. We are on Rt version 3.8.2 We've made a number of improvements since 3.8.2. Can you please upgrade to 3.8.7 and see if that fixes it? signature.asc Description: Digital signature ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] IE8 issues fro Comments
I am hoping to use your recommendation as reason to upgrade before Summer 2010 Thanks for the prompt response Joe On Feb 17, 2010, at 11:39 AM, Jesse Vincent wrote: On Wed 17.Feb'10 at 11:22:32 -0500, Joe Kirby wrote: Many folks at our University use IE as part of their jobs because our ERP vendor (Oracle's PeopleSoft) requires it. As folks have upgraded to IE8 we are getting calls that Comments are being truncated without notification for those adding them via IE8 browser. Has anyone else seen this issue or have an idea of a setting I can adjust in either RT or IE8. They have already tried the compatibility option within IE8 with no success. We are on Rt version 3.8.2 We've made a number of improvements since 3.8.2. Can you please upgrade to 3.8.7 and see if that fixes it? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
