[rt-users] Login screen popping up after each request for a new screen when RT runs behind proxy server
I made these changes to RT_SiteConfig.pm for proxy: Set($WebBaseURL , http://rt.doodah.edu;); Set($WebPath, http://portal.doodah.edu/rt;); Set($WebImagesURL , $WebPath . /NoAuth/images/); RT screens display as expected. However subject situation occurs. Without these changes, as shown below, RT works as expected. Set($WebBaseURL , http://rt.doodah.edu;); Set($WebPath, ); Set($WebImagesURL , $WebPath . /NoAuth/images/); What am I missing? Thanks, in advance, for your help, Mike ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Login screen popping up after each request for a new screen when RT runs behind proxy server
On Wed, Dec 16, 2009 at 04:45:00PM -0500, boxy...@gmail.com wrote: I made these changes to RT_SiteConfig.pm for proxy: Set($WebBaseURL , http://rt.doodah.edu;); Set($WebPath, http://portal.doodah.edu/rt;); WebPath is not an absolute URL. If you want to serve RT from http://domain.com/rt you would set WebPath to /rt. You should check through the documentation in RT_Config.pm -kevin Set($WebImagesURL , $WebPath . /NoAuth/images/); RT screens display as expected. However subject situation occurs. Without these changes, as shown below, RT works as expected. Set($WebBaseURL , http://rt.doodah.edu;); Set($WebPath, ); Set($WebImagesURL , $WebPath . /NoAuth/images/); What am I missing? Thanks, in advance, for your help, Mike ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com pgpGJYmQI99ha.pgp Description: PGP signature ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Login screen popping up after each request for a new screen when RT runs behind proxy server
Disregarding the RTFM remark, I thought that this would be the way to implement RT behind a proxy, for I can see in the page source the HTML statements redirecting to the URL of the proxy. So, my question should be, What is the correct way to implement RT to run behind a proxy server? If appropriate, kindly point me to the related documentation. Mike On Wed, Dec 16, 2009 at 4:59 PM, Kevin Falcone falc...@bestpractical.com wrote: On Wed, Dec 16, 2009 at 04:45:00PM -0500, boxy...@gmail.com wrote: I made these changes to RT_SiteConfig.pm for proxy: Set($WebBaseURL , http://rt.doodah.edu;); Set($WebPath , http://portal.doodah.edu/rt;); WebPath is not an absolute URL. If you want to serve RT from http://domain.com/rt you would set WebPath to /rt. You should check through the documentation in RT_Config.pm -kevin Set($WebImagesURL , $WebPath . /NoAuth/images/); RT screens display as expected. However subject situation occurs. Without these changes, as shown below, RT works as expected. Set($WebBaseURL , http://rt.doodah.edu;); Set($WebPath , ); Set($WebImagesURL , $WebPath . /NoAuth/images/); What am I missing? Thanks, in advance, for your help, Mike ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Login screen popping up after each request for a new screen when RT runs behind proxy server
Kevin, I apologize to you and others on the list for my crass comment. I misundersood. Indeed, I see that you were trying to help and that RT_Config.pm held the answer. Thanks for your help. -Mike On Wed, Dec 16, 2009 at 5:35 PM, boxy...@gmail.com wrote: Disregarding the RTFM remark, I thought that this would be the way to implement RT behind a proxy, for I can see in the page source the HTML statements redirecting to the URL of the proxy. So, my question should be, What is the correct way to implement RT to run behind a proxy server? If appropriate, kindly point me to the related documentation. Mike On Wed, Dec 16, 2009 at 4:59 PM, Kevin Falcone falc...@bestpractical.com wrote: On Wed, Dec 16, 2009 at 04:45:00PM -0500, boxy...@gmail.com wrote: I made these changes to RT_SiteConfig.pm for proxy: Set($WebBaseURL , http://rt.doodah.edu;); Set($WebPath , http://portal.doodah.edu/rt;); WebPath is not an absolute URL. If you want to serve RT from http://domain.com/rt you would set WebPath to /rt. You should check through the documentation in RT_Config.pm -kevin Set($WebImagesURL , $WebPath . /NoAuth/images/); RT screens display as expected. However subject situation occurs. Without these changes, as shown below, RT works as expected. Set($WebBaseURL , http://rt.doodah.edu;); Set($WebPath , ); Set($WebImagesURL , $WebPath . /NoAuth/images/); What am I missing? Thanks, in advance, for your help, Mike ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
