[rt-users] Long delays on correspondance?!

2007-10-25 Thread Matt Westfall
When using the web interface everything is pretty snappy.  Usually page 
display times of about 0.2 seconds.


However, whenever a ticket is created, or a comment entered or a reply 
entered, the page takes anywhere from 5 to 15 seconds.


The odd thing is that at the botton of the page the page display time is 
anywhere from around 0.2 - 0.6 seconds!!


Any ideas?

Thanks,

Matt Westfall
Factory7
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Re: [rt-users] Long delays on correspondance?!

2007-10-25 Thread Jesse Vincent
Check rt's sendmail config

--- Original message ---
From: Matt Westfall [EMAIL PROTECTED]
Sent: 10-25-'07,  19:11

 When using the web interface everything is pretty snappy.  Usually page 
 display times of about 0.2 seconds.
 
 However, whenever a ticket is created, or a comment entered or a reply 
 entered, the page takes anywhere from 5 to 15 seconds.
 
 The odd thing is that at the botton of the page the page display time is 
 anywhere from around 0.2 - 0.6 seconds!!
 
 Any ideas?
 
 Thanks,
 
 Matt Westfall
 Factory7
 ___
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 today. 
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Re: [rt-users] Long delays on correspondance?!

2007-10-25 Thread Matt Westfall
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1


I'm using the default config.

Does RT sit and wait for a response back from the sendmail command?

What's odd, is that even when no e-mail is generated it takes 5 - 15
seconds.

For example, if I personally am the requester the owner and the AdminCC
and submit a Reply to the ticket, then no e-mail is sent right?

Then what would be causing the delay?? :(

Jesse Vincent wrote:
 Check rt's sendmail config
 
 --- Original message ---
 From: Matt Westfall [EMAIL PROTECTED]
 Sent: 10-25-'07,  19:11
 
 When using the web interface everything is pretty snappy.  Usually page 
 display times of about 0.2 seconds.

 However, whenever a ticket is created, or a comment entered or a reply 
 entered, the page takes anywhere from 5 to 15 seconds.

 The odd thing is that at the botton of the page the page display time is 
 anywhere from around 0.2 - 0.6 seconds!!

 Any ideas?

 Thanks,

 Matt Westfall
 Factory7
 ___
 http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

 SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:

 If you sign up for a new RT support contract before December 31, we'll take
 up to 20 percent off the price. This sale won't last long, so get in touch 
 today. 
 Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745.


 Community help: http://wiki.bestpractical.com
 Commercial support: [EMAIL PROTECTED]


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 Buy a copy at http://rtbook.bestpractical.com

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