Re: [rt-users] Perl API: Referring to possible values in combobox custom field by ID?
Hello, Sorry about empty mail. On Wed, Oct 19, 2011 at 12:54 PM, tobiasbp wrote: > Hello list. > > I'm working on a script using the perl API. I'm running RT 3.8.8. > > I have a custom field of type combobox. Let's say the field has two > possible values: > 1: A > 2: B > > I can easily check if the field has a value of "A" or "B". But, I > would like to refer to the values by ID (1 = A, 2 = B). As the values > may change in the future, but will still have the same meaning (from > the script perspective). > > Any ideas? CF values associated with objects (tickets) not by id, but by value. When you change values of the combobox, actual values on tickets are not changed. Anyway, association between values and ids are in CustomFieldValues table and can be accessed with RT::CustomFieldValue object. > Regards, > Tobias Balle-Petersen -- Best regards, Ruslan. RT Training Sessions (http://bestpractical.com/services/training.html) * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
Re: [rt-users] Perl API: Referring to possible values in combobox custom field by ID?
On Wed, Oct 19, 2011 at 12:54 PM, tobiasbp wrote: > Hello list. > > I'm working on a script using the perl API. I'm running RT 3.8.8. > > I have a custom field of type combobox. Let's say the field has two > possible values: > 1: A > 2: B > > I can easily check if the field has a value of "A" or "B". But, I > would like to refer to the values by ID (1 = A, 2 = B). As the values > may change in the future, but will still have the same meaning (from > the script perspective). > > Any ideas? > > Regards, > Tobias Balle-Petersen > > RT Training Sessions (http://bestpractical.com/services/training.html) > * Washington DC, USA October 31 & November 1, 2011 > * Barcelona, Spain November 28 & 29, 2011 > -- Best regards, Ruslan. RT Training Sessions (http://bestpractical.com/services/training.html) * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
[rt-users] Perl API: Referring to possible values in combobox custom field by ID?
Hello list. I'm working on a script using the perl API. I'm running RT 3.8.8. I have a custom field of type combobox. Let's say the field has two possible values: 1: A 2: B I can easily check if the field has a value of "A" or "B". But, I would like to refer to the values by ID (1 = A, 2 = B). As the values may change in the future, but will still have the same meaning (from the script perspective). Any ideas? Regards, Tobias Balle-Petersen RT Training Sessions (http://bestpractical.com/services/training.html) * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
