Re: [rt-users] RT 3.6 error and IE6

2006-12-07 Thread Tomas Olaj

On the marvelous Wed, 6 Dec 2006, Jesse Vincent wrote kindly to me ...


We are entering production phase next week on 3.6.1, but we noticed a
problem among Internet Explorer version 6 users (yes, there are some of
these at our university), ;), where they are getting an Error on page
error-message in browser trying to _open_ a ticket in RT 3.6.1.


Do you have any more details of the error message?


I don't, I've asked Sverre to give an answer on this, since I actually 
can't find anything on the terminal server I've tested it on. I am not a 
IE 6 user. ;)


Cheers,
Tomas


This error message is not reproducable in other browsers (even IE version
7).

The typical error message is described on:
http://support.microsoft.com/kb/306831

but it doesn't solve the problem, since it's only a work-a-round.

Is it something incompatible in the HTML-code?

Best regars,
Tomas


--

Tomas A. P. Olaj, email: [EMAIL PROTECTED], web: folk.uio.no/tomaso
 University of Oslo / USIT (Center for Information Technology Services)
   System- and Application Management / Applications Management Group
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[rt-users] RT 3.6 error and IE6

2006-12-06 Thread Tomas Olaj


Hello,

We are entering production phase next week on 3.6.1, but we noticed a 
problem among Internet Explorer version 6 users (yes, there are some of 
these at our university), ;), where they are getting an Error on page 
error-message in browser trying to _open_ a ticket in RT 3.6.1.


This error message is not reproducable in other browsers (even IE version 
7).


The typical error message is described on:
http://support.microsoft.com/kb/306831

but it doesn't solve the problem, since it's only a work-a-round.

Is it something incompatible in the HTML-code?

Best regars,
Tomas


--

Tomas A. P. Olaj, email: [EMAIL PROTECTED], web: folk.uio.no/tomaso
 University of Oslo / USIT (Center for Information Technology Services)
   System- and Application Management / Applications Management Group
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com