[rt-users] RT E-mail Issue

[JEEVAN P K]

Hi,

I have successfully installed RT-3.8 in my office network . But when a user
generate a ticket mail is not receiving.The email server for my domain
resides on yahoo.How to configure RT to use that remote mail server which
requires authentication to send email?Is there any way to specify username
and password in RT_SiteConfig.pm for my smtp server.

Regards,
Jeevan

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Re: [rt-users] RT E-mail Issue

[JEEVAN P K]

Hi,

Thanks for your quick response.I'm using ubuntu 9.04.But I think fetchmail
is used to receive emails.but i want to send email through an external mail
server.(ie mail server outside my network).we are using our mail server
hosted in yahoo which doesn't support relaying.

Regards,
Jeevan


On Thu, Apr 22, 2010 at 5:10 PM, Karl Burbage karl.burb...@softel.co.ukwrote:


 It can depend on your OS, but we use fetchmail.  Here's link for Debian
 Linux.

 http://www.howtoforge.com/debian_etch_fetchmail

 *Karl Burbage
 *


  --
 *From:* rt-users-boun...@lists.bestpractical.com [mailto:
 rt-users-boun...@lists.bestpractical.com] *On Behalf Of *JEEVAN P K
 *Sent:* 22 April 2010 12:29
 *To:* rt-users@lists.bestpractical.com
 *Subject:* [rt-users] RT E-mail Issue

 Hi,

 I have successfully installed RT-3.8 in my office network . But when a user
 generate a ticket mail is not receiving.The email server for my domain
 resides on yahoo.How to configure RT to use that remote mail server which
 requires authentication to send email?Is there any way to specify username
 and password in RT_SiteConfig.pm for my smtp server.

 Regards,
 Jeevan

 
 This message has been independently scanned for the Softel Group and
 cleared of containing viruses and other malicious data.

 Powering Television Beyond the Video (TM)

 
 This message has been independently scanned for the Softel Group and
 cleared of containing viruses and other malicious data.

 Powering Television Beyond the Video (TM)


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

[rt-users] RT E-mail Issue

[JEEVAN P K]

Hi All,

I have successfully installed RT-3.8 in my office network . But when a user
generate a ticket mail is not receiving.The email server for my domain
resides on yahoo.How to configure RT to use that remote mail server which
requires authentication to send email?Is there any way to specify username
and password in RT_SiteConfig.pm for my smtp server.

I'm using ubuntu 9.04.But I think fetchmail is used to receive emails.but i
want to send email through an external mail server.(ie mail server outside
my network).we are using our mail server hosted in yahoo which doesn't
support relaying.

Regards,
Jeevan

Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com