[rt-users] RT Queue mails with errors on Postfix
Hi RT Community, I have an issue I want to troubleshoot and resolve. I have - CentOS 5.5, - RT 3.8.8, - postfix as an MTA running on [myrtdomain.com] sending and responding to mails internal to [mycompanydomain.com]. mycompanydomain.com is on MDaemon mail server - apache2 server I keep seeing this error in my postfix logs (tail -f /var/log/maillog) Jan 5 14:08:10 noc postfix/cleanup[6000]: warning: database /etc/postfix/virtual.db is older than source file /etc/postfix/virtual ... Jan 5 14:51:14 noc postfix/local[6094]: C11C85F696D: to=n...@myrtdomain.com, relay=local, delay=11811, delays=11811/0.01/0/0.2, dsn=4.3.0, status=deferred (temporary failure. Command output: RT server error. The RT server which handled your email did not behave as expected. It said: temporary failure - RT couldn't find the queue: CoreNetwork ) My /etc/aliases has the queue specified, matching the CoreNetwork queue I created on RT webinterface with my root account: core: |/opt/rt3/bin/rt-mailgate --queue CoreNetwork --action correspond --url http://myrtdomain.com; core-response: |/opt/rt3/bin/rt-mailgate --queue CoreNetwork --action comment --url http://myrtdomain.com; Any ideas on how I can resolve this? I have tried these steps in sequence newaliases postfix reload service postfix restart [ok] service httpd restart [ok] -- Regards, Gregory Okoth NOC Engineer Email:n...@accesskenya.com Tel: (254 20) 360 0908 Fax: (254 20)(254 20) 360 0001
Re: [rt-users] RT Queue mails with errors on Postfix
The command newaliases I was led to believe was only for sendmail. What you need is: postalias /etc/aliases Unless you have newaliases somehow linked to the above, postfix won't read the aliases file. At least I hope that is it. :) Sent from blackberry -Original Message- From: Gregory Greafers greg...@accesskenya.com Sender: rt-users-boun...@lists.bestpractical.com Date: Wed, 05 Jan 2011 15:34:21 To: rt usersrt-users@lists.bestpractical.com Reply-To: greg...@accesskenya.com Subject: [rt-users] RT Queue mails with errors on Postfix Hi RT Community, I have an issue I want to troubleshoot and resolve. I have - CentOS 5.5, - RT 3.8.8, - postfix as an MTA running on [myrtdomain.com] sending and responding to mails internal to [mycompanydomain.com]. mycompanydomain.com is on MDaemon mail server - apache2 server I keep seeing this error in my postfix logs (tail -f /var/log/maillog) Jan 5 14:08:10 noc postfix/cleanup[6000]: warning: database /etc/postfix/virtual.db is older than source file /etc/postfix/virtual ... Jan 5 14:51:14 noc postfix/local[6094]: C11C85F696D: to=n...@myrtdomain.com, relay=local, delay=11811, delays=11811/0.01/0/0.2, dsn=4.3.0, status=deferred (temporary failure. Command output: RT server error. The RT server which handled your email did not behave as expected. It said: temporary failure - RT couldn't find the queue: CoreNetwork ) My /etc/aliases has the queue specified, matching the CoreNetwork queue I created on RT webinterface with my root account: core: |/opt/rt3/bin/rt-mailgate --queue CoreNetwork --action correspond --url http://myrtdomain.com; core-response: |/opt/rt3/bin/rt-mailgate --queue CoreNetwork --action comment --url http://myrtdomain.com; Any ideas on how I can resolve this? I have tried these steps in sequence newaliases postfix reload service postfix restart [ok] service httpd restart [ok] -- Regards, Gregory Okoth NOC Engineer Email:n...@accesskenya.com Tel: (254 20) 360 0908 Fax: (254 20)(254 20) 360 0001
Re: [rt-users] RT Queue mails with errors on Postfix
On Wed, Jan 05, 2011 at 03:34:21PM +0300, Gregory Greafers wrote: Jan 5 14:08:10 noc postfix/cleanup[6000]: warning: database /etc/postfix/virtual.db is older than source file /etc/postfix/virtual ... you should probably run postmap /etc/postfix/virtual Jan 5 14:51:14 noc postfix/local[6094]: C11C85F696D: to=n...@myrtdomain.com, relay=local, delay=11811, delays=11811/0.01/0/0.2, dsn=4.3.0, status=deferred (temporary failure. Command output: RT server error. The RT server which handled your email did not behave as expected. It said: temporary failure - RT couldn't find the queue: CoreNetwork ) if rt-mailgate tell you that he could not find a queue named CoreNetwork, that's certainly true. Maybe there is some typo in the queue name or maybe you're not working on the same RT?
Re: [rt-users] RT Queue mails with errors on Postfix
On Wed, Jan 05, 2011 at 03:43:49PM +, Joe Harris wrote: The command newaliases I was led to believe was only for sendmail. What you need is: that's off topic for this list, but no, newaliases exists and works also with postfix if you set variable alias_database correctly in your postfix main.cf. For example: # Where postfix local find aliases alias_maps = hash:/etc/aliases # What format:files should be updated when running newaliases alias_database = hash:/etc/aliases
