Re: [rt-users] RTFM issue.
On Thu, Jul 01, 2010 at 10:37:15AM -0400, Kevin Falcone wrote: On Tue, Jun 29, 2010 at 04:10:01PM -0500, Mark Jenks wrote: I have RTFM 2.4.2 installed and seems to be mostly working correctly. But I can't finish setting it up to see. I don't have a place to put comments into the FAQ, so the notes that I found was to create a custom field. I have a Custom field called Body, Fill in one text area, applies to RTFM, and group rights are all set up. When I click on the Applies to and get the error: could not find component for path '/Elements/RT__FM__ClassCollection/ColumnMap' I've bounced your bug report to rtfm-bugs It looks like an incompatibility crept in with the new Admin Format changes in 3.8.8 There is a fix for this in b99f13cbd601d30c49b41ea65fcaeffb6aa7a9c5 which will be in 2.4.3 -kevin pgpAqWJC5ztwR.pgp Description: PGP signature Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RTFM issue.
On Tue, Jun 29, 2010 at 04:10:01PM -0500, Mark Jenks wrote: I have RTFM 2.4.2 installed and seems to be mostly working correctly. But I can't finish setting it up to see. I don't have a place to put comments into the FAQ, so the notes that I found was to create a custom field. I have a Custom field called Body, Fill in one text area, applies to RTFM, and group rights are all set up. When I click on the Applies to and get the error: could not find component for path '/Elements/RT__FM__ClassCollection/ColumnMap' Hi I've bounced your bug report to rtfm-bugs It looks like an incompatibility crept in with the new Admin Format changes in 3.8.8 -kevin pgppKEhrzIHgn.pgp Description: PGP signature Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] RTFM issue.
I have RTFM 2.4.2 installed and seems to be mostly working correctly. But I can't finish setting it up to see. I don't have a place to put comments into the FAQ, so the notes that I found was to create a custom field. I have a Custom field called Body, Fill in one text area, applies to RTFM, and group rights are all set up. When I click on the Applies to and get the error: could not find component for path '/Elements/RT__FM__ClassCollection/ColumnMap' Thanks! Mark Jenks Network Administrator iod incorporated mark.je...@iodincorporated.com mailto:mark.je...@iodincorporated.com 920-406-3702 CONFIDENTIALITY NOTICE: The information contained in this email message, including any attachments, may be privileged, confidential and otherwise protected from disclosure. If the reader of this message is not the intended recipient, you are hereby notified that any use, dissemination, distribution or copying of this message, including any attachments, is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete/destroy the email message, including attachments, and any copies thereof. Although we have taken precautions to minimize the risk of transmitting viruses via email and attachments thereto, we do not guarantee that either is virus-free, and we accept no liability for any damages sustained as a result of any such viruses. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
