Is there an efficient way to eliminate users whose tickets have been deleted. For instance, we are currently purging our database of all deleted spam tickets and only deleted spam tickets. This task is straight forward using the rtx-shredder CL utility.
However, we are left with all the users automatically generated with each spam ticket. Over 14,000 in fact. This leaves us with the tedious job of going through all 14,000 in order to verify that legitimate users, both current and from the past, are untouched. If not currently possible, would it be possible to include in future releases of Shredder, the ability to remove any user who's tickets were deleted based on that fact? Thanks, Mathew Snyder _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
