On 3/24/08 5:58 PM, Gene LeDuc wrote:
Hi All,
Is there an easy (or not so easy) way to set the default refresh on the RT
at a glance page from Don't refresh this page to some value like every
20 minutes? Can it be added to the personal preferences configuration so
that it's an individual choice? This is v3.6.3.
Thanks,
Gene
I've tried several different solutions mentioned in the email archives,
only one of which worked on 3.6.3.
The working solution was to modify the first line of
/RT_home/share/html/index.html (or in a copy of index.html in the
local RT tree, which is what I did) and change the last portion to just
be a value in seconds:
/Elements/Header, Title=loc(RT at a glance), Refresh = '300'
The disadvantage with this solution is that it forces everybody to use
the same refresh, and it can't be turned off by an individual - it
overrides the choose-able refresh interval on a users page. This wasn't
an issue for my group.chris
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