Have a look onto this: http://github.com/bestpractical/rt-extension-utils
could possibly useful for you, other way:
RT-Extension-AttachmentsOnDisk written by BPS for us, not yet public
published.
@BPS: Do you have any plan to publish it public?
Torsten
2010/4/1 Atro Tossavainen atoss...@cc.helsinki.fi:
This is probably a FAQ, but I'm afraid I didn't find it written up as one.
In the interest of keeping the database size down, I would like to be
able to remove attachments folks have sent in from tickets without
disturbing the tickets themselves in any other way. I seem to remember
having done this once by looking up something and updating the content
of the field that contained the attachment to be NULL, but I didn't
write it up at the time and can't remember for the life of me.
Is there a better way to do this? If not, I'd appreciate a run-through
on how to do it again.
Best regards,
--
Atro Tossavainen (Mr.) / The Institute of Biotechnology at
Systems Analyst, Techno-Amish / the University of Helsinki, Finland,
+358-9-19158939 UNIX Dinosaur / employs me, but my opinions are my own.
URL : http : / / www . helsinki . fi / %7E atossava / NO FILE ATTACHMENTS
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
--
MFG
Torsten Brumm
http://www.brumm.me
http://www.elektrofeld.de
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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