Re: [rt-users] Request Tracker web UI logs out after Respond, Resolve and Take actions

2011-05-16 Thread Brahim Sakka 
Kevin,

I solved the issue. The problem was the fact that I set the URL in the
config file to: '192.168.1.2/rt/'
The final '/' was the problem, causing RT to request
192.168.1.2/rt//subdirectories (notice the // ) when I perform
actions.

Anyways, issue solved. Thanks for the response

( sorry for the delay)

2011/4/26, Kevin Falcone falc...@bestpractical.com:
 On Mon, Apr 25, 2011 at 11:04:35PM +0100, Brahim Sakka wrote:
The RT web interface logs out whenever I hit the update ticket button
 when responding;
commenting, resolving , etc.
Is this normal behavior? And if not how can I fix it?

 Sounds like you have some of your urls set up wrong (those actions
 redirect).  Are you accessing RT through one host name and being sent
 to a different host after responding or resolving

 -kevin

Re: [rt-users] Request Tracker web UI logs out after Respond, Resolve and Take actions

2011-04-26 Thread Kevin Falcone 
On Mon, Apr 25, 2011 at 11:04:35PM +0100, Brahim Sakka wrote:
The RT web interface logs out whenever I hit the update ticket button 
 when responding;
commenting, resolving , etc.
Is this normal behavior? And if not how can I fix it?

Sounds like you have some of your urls set up wrong (those actions
redirect).  Are you accessing RT through one host name and being sent
to a different host after responding or resolving

-kevin


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[rt-users] Request Tracker web UI logs out after Respond, Resolve and Take actions

2011-04-25 Thread Brahim Sakka 
The RT web interface logs out whenever I hit the update ticket button when
responding; commenting, resolving , etc.

Is this normal behavior? And if not how can I fix it?

Thanks,

--
Brahim