Re: [rt-users] Scrip check multiple fields
Le 03/06/2016 à 21:31, maks a écrit : > Hello, > > How can I > also check which queue the ticket is currently in within the same condition? > return 0 unless $self->TicketObj->QueueObj->Name eq 'blah'; - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016
[rt-users] Scrip check multiple fields
Hello, Would someone be kind enough to provide me with an example of checking against multiple fields in a scrip custom condition? For example the below scrip checks if Owner is being set to 9. How can I also check which queue the ticket is currently in within the same condition? return 0 unless $self->TransactionObj->Type eq "Set"; return 0 unless $self->TransactionObj->Field eq "Owner"; return 0 unless $self->TransactionObj->NewValue eq "9"; return 1; Thanks, *--Maks* Ext 201 P. 203-876-7978 - F. 203-876-2810 m...@activetelephones.com - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016