Re: [rt-users] Sort attachments?
On my 3.6.3 system, it appears that they do appear in reverse chronological order when the ticket is displayed. Do yours just display in some random order? At 06:31 PM 4/8/2008, lgrella wrote: Is there any way to sort the attachments by date (or any other way) for a ticket? Thanks -- Gene LeDuc, GSEC Security Analyst San Diego State University ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Sort attachments?
Gene, Igrella, You can change the order to oldest first or oldest last using this setting in RT_SiteConfig.pm: Set($OldestTransactionsFirst, '0'); turned off (meaning oldest is at the bottom of scroll. A '1' would put the most recent email (with attachements) and/or comments at the bottom. Kenn LBNL On 4/9/2008 8:47 AM, Gene LeDuc wrote: On my 3.6.3 system, it appears that they do appear in reverse chronological order when the ticket is displayed. Do yours just display in some random order? At 06:31 PM 4/8/2008, lgrella wrote: Is there any way to sort the attachments by date (or any other way) for a ticket? Thanks ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Sort attachments?
Is there any way to sort the attachments by date (or any other way) for a ticket? Thanks -- View this message in context: http://www.nabble.com/Sort-attachments--tp16577571p16577571.html Sent from the Request Tracker - User mailing list archive at Nabble.com. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
