[rt-users] delete tickets matching a string with RTx-Shredder?

2007-02-02 Thread tnguyen
Hi all, 

 

Lately I ran into deep troubles with a loop creating dozens of tickets. 

 

Now I'm trying to delete tickets whose subject matches a certain string.

I installed Shredder but haven't found a way to delete by subject match.


 

What do you think I should do? 

 

Truly yours, 

 

Thibaut 

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Re: [rt-users] delete tickets matching a string with RTx-Shredder?

2007-02-02 Thread Ruslan Zakirov

Mark them as deleted with bulk update tool and then wipeout with shredder.

On 2/2/07, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote:





Hi all,



Lately I ran into deep troubles with a loop creating dozens of tickets.



Now I'm trying to delete tickets whose subject matches a certain string.

I installed Shredder but haven't found a way to delete by subject match.



What do you think I should do?


























Truly yours,



Thibaut
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--
Best regards, Ruslan.
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