[rt-users] how to send templates with custom scrip
Hi, If I have a template assigned to a scrip, how can I send it to a certain address? I want to send a special e-mail if a certain custom field changes to a person depending on this custom fields' value. So the recipient of the mail has to be calculated in the scrip's action. I had a look at the wiki, and also looked at the perldoc for templates, but I did not manage to find anything useful. Does anybody have some sample code or instructions on how to do this? Thanks for your help, Stefan ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
Re: [rt-users] how to send templates with custom scrip
On Thursday 20 July 2006 06:11, Stefan Franck wrote: If I have a template assigned to a scrip, how can I send it to a certain address? Select Notify Other Recipients in Scrips Fields. Emit a To: header in the template (as the first line and then a blank line after all headers). I want to send a special e-mail if a certain custom field changes to a person depending on this custom fields' value. So the recipient of the mail has to be calculated in the scrip's action. Hmmm. I guess, if it cannot be calculated in the template, I don't know how to communicate it to the template from the custom action. -- Garry T. Williams --- 678-656-4579 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
