Since it seems that ssmtp cannot handle the emails with the attachments we were sending, I decided to give msmtp a try. So, I set it up following the wiki at http://wiki.bestpractical.com/view/msmtp and sent a test email. In /var/lo/syslog I got:
Nov 17 15:06:08 tickets RT: About to commit scrips for transaction #2323 Nov 17 15:06:08 tickets RT: <rt-3.6.7-3079-1258488364-624.133-...@domain.com> #133/2323 - Scrip 5 (/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:266) Nov 17 15:06:09 tickets RTmailer: CALL /usr/bin/msmtp -nt -oi -t RETURNED 78 Nov 17 15:06:09 tickets RT: <rt-3.6.7-3079-1258488364-624.133-...@domain.com>Could not send mail: Close failed: Broken pipe at /usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm line 342. Stack: [/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:342] [/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:288] [/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:107] [/usr/share/request-tracker3.6/lib/RT/ScripAction_Overlay.pm:242] [/usr/share/request-tracker3.6/lib/RT/Scrip_Overlay.pm:507] [/usr/share/request-tracker3.6/lib/RT/Scrips_Overlay.pm:195] [/usr/share/request-tracker3.6/lib/RT/Transaction_Overlay.pm:181] [/usr/share/request-tracker3.6/lib/RT/Record.pm:1466] [/usr/share/request-tracker3.6/lib/RT/Ticket_Overlay.pm:2435] [/usr/share/request-tracker3.6/lib/RT/Ticket_Overlay.pm:2348] [/usr/share/request-tracker3.6/lib/RT/Interface/Email.pm:780] [/usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway:61] (/usr/share/request-tracker3.6/lib/RT/Action/Sen Nov 17 15:06:09 tickets RT: <rt-3.6.7-3079-1258488364-624.133-...@domain.com> #133/2323 - Scrip 6 (/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:266) Nov 17 15:06:09 tickets RT: <rt-3.6.7-3079-1258488364-624.133-...@domain.com> No recipients found. Not sending. (/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:278) Nov 17 15:06:09 tickets RT: <rt-3.6.7-3079-1258488364-624.133-...@domain.com> #133/2323 - Scrip 7 (/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:266) Why would I be getting a broken pipe? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com