[rt-users] rt 3.4.5 rpm yum install not working

2007-01-25 Thread Matthew Simpson

Hi All,

I have a big problem that I just can't work out. I'm running CentOS 
4.4 (clean install). I first tried installing the latest rt3 tarball, 
but some of the perl mods kept failing via CPAN. So I looked for a 
RPM which I found instructions for on the bestpractical site and 
followed and installed successfully.


I can login ok and everything comes up. Although when I  click on 
Tools I get the following


Can't locate object method new via package 
RT::Action::CreateTickets at /var/rt/html/Tools/Offline.html line 
107.



Trace begun at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Exceptions.pm line 129
HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object 
method new via package RT::Action::CreateTickets at 
/var/rt/html/Tools/Offline.html line 107.^J') called at 
/var/rt/html/Tools/Offline.html line 107
HTML::Mason::Commands::__ANON__ at 
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xb0608fc)') 
called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 
1256

eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1246
HTML::Mason::Request::comp(undef, undef, undef) called at 
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 915
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0xb0040f4)') 
called at /var/rt/html/autohandler line 215
HTML::Mason::Commands::__ANON__ at 
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xaf4a724)') 
called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 
1251

eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1246
HTML::Mason::Request::comp(undef, undef, undef) called at 
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 460

eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 460
eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 412
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xb0040f4)') 
called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm 
line 168
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0xb0040f4)') 
called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm 
line 826
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0xa5ba218)', 
'Apache2::RequestRec=SCALAR(0xb002514)') called at /usr/bin/webmux.pl 
line 123

eval {...} at /usr/bin/webmux.pl line 123
RT::Mason::handler('Apache2::RequestRec=SCALAR(0xb002514)') called at -e line 0
eval {...} at -e line 0

Does anyone know what I'm done wrong and how to fix it? All hat I can 
think of is that when I started doing the install from tarball with 
'make fixdeps' it left something that the rpm didn't like? Although 
the 'make fixdeps' failed really early..


Can anyone help, it be much appreciated?

Matt___
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[rt-users] rt 3.4.5 rpm yum install not working

2007-01-22 Thread Matthew Simpson

Hi All,

I have a big problem that I just can't work out. I'm running CentOS 
4.4 (clean install). I first tried installing the latest rt3 tarball, 
but some of the perl mods kept failing via CPAN. So I looked for a 
RPM which I found instructions for on the bestpractical site and 
followed and installed successfully.


I can login ok and everything comes up. Although when I  click on 
Tools I get the following


Can't locate object method new via package 
RT::Action::CreateTickets at /var/rt/html/Tools/Offline.html line 
107.



Trace begun at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Exceptions.pm line 129
HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object 
method new via package RT::Action::CreateTickets at 
/var/rt/html/Tools/Offline.html line 107.^J') called at 
/var/rt/html/Tools/Offline.html line 107
HTML::Mason::Commands::__ANON__ at 
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xb0608fc)') 
called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 
1256

eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1246
HTML::Mason::Request::comp(undef, undef, undef) called at 
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 915
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0xb0040f4)') 
called at /var/rt/html/autohandler line 215
HTML::Mason::Commands::__ANON__ at 
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xaf4a724)') 
called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 
1251

eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1246
HTML::Mason::Request::comp(undef, undef, undef) called at 
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 460

eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 460
eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 412
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xb0040f4)') 
called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm 
line 168
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0xb0040f4)') 
called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm 
line 826
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0xa5ba218)', 
'Apache2::RequestRec=SCALAR(0xb002514)') called at /usr/bin/webmux.pl 
line 123

eval {...} at /usr/bin/webmux.pl line 123
RT::Mason::handler('Apache2::RequestRec=SCALAR(0xb002514)') called at -e line 0
eval {...} at -e line 0

Does anyone know what I'm done wrong and how to fix it? All hat I can 
think of is that when I started doing the install from tarball with 
'make fixdeps' it left something that the rpm didn't like? Although 
the 'make fixdeps' failed really early..


Can anyone help, it be much appreciated?

Matt___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] rt 3.4.5 rpm yum install not working

2007-01-22 Thread Jason Fenner

Matthew Simpson wrote:

Hi All,

I have a big problem that I just can't work out. I'm running CentOS 
4.4 (clean install). I first tried installing the latest rt3 tarball, 
but some of the perl mods kept failing via CPAN. So I looked for a RPM 
which I found instructions for on the bestpractical site and followed 
and installed successfully.


I can login ok and everything comes up. Although when I  click on 
Tools I get the following


Can't locate object method new via package 
RT::Action::CreateTickets at /var/rt/html/Tools/Offline.html line 107.



Trace begun at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Exceptions.pm 
line 129
HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object 
method new via package RT::Action::CreateTickets at 
/var/rt/html/Tools/Offline.html line 107.^J') called at 
/var/rt/html/Tools/Offline.html line 107
HTML::Mason::Commands::__ANON__ at 
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xb0608fc)') 
called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1256
eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm 
line 1246
HTML::Mason::Request::comp(undef, undef, undef) called at 
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 915
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0xb0040f4)') 
called at /var/rt/html/autohandler line 215
HTML::Mason::Commands::__ANON__ at 
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xaf4a724)') 
called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1251
eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm 
line 1246
HTML::Mason::Request::comp(undef, undef, undef) called at 
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 460
eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm 
line 460
eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm 
line 412
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xb0040f4)') 
called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm 
line 168
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0xb0040f4)') 
called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm 
line 826
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0xa5ba218)', 
'Apache2::RequestRec=SCALAR(0xb002514)') called at /usr/bin/webmux.pl 
line 123

eval {...} at /usr/bin/webmux.pl line 123
RT::Mason::handler('Apache2::RequestRec=SCALAR(0xb002514)') called at 
-e line 0

eval {...} at -e line 0

Does anyone know what I'm done wrong and how to fix it? All hat I can 
think of is that when I started doing the install from tarball with 
'make fixdeps' it left something that the rpm didn't like? Although 
the 'make fixdeps' failed really early..


Can anyone help, it be much appreciated?



Does 'make fixdeps' still fail if you run it?

Jason


Matt


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___
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Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com