Re: [rt-users] sort tickets in queue by email (Dumitru Catalin
Thank you but i solved the problem, the call to rt-mailgate was not correct. În lun., 25 ian. 2016 la 20:13, Ram a scris: > Show the calls to rt-mailgate from your configuration file(s). > > > > On Sat, Jan 23, 2016 at 11:51 PM, Dumitru Catalin > wrote: > >> Yes, i use rt-mailgate and postfix, and i set the corresponding alias in >> /etc/aliases >> >> În sâm., 23 ian. 2016 la 21:08, Ram a scris: >> >>> From: Dumitru Catalin To: "rt-users@lists.bestpractical.com" Subject: [rt-users] sort tickets in queue by email Message-ID: < camqs9gh3re5incnsqps9j9cu8h-ns-6kw4m_+5c-rtrvzwh...@mail.gmail.com> Content-Type: text/plain; charset="utf-8" Hello, I set replay address and comment address for a queue. All tickets sent to this address I want to be inserted in that queue, but the system try to create the ticket in General queue. I need some advice, how can I sort the ticket in queue by address specified for that queue. >>> If you are using rt-mailgate make sure for those email addresses to >>> specify the right queue name with "--queue queuename" >>> >> >
Re: [rt-users] sort tickets in queue by email (Dumitru Catalin
Show the calls to rt-mailgate from your configuration file(s). On Sat, Jan 23, 2016 at 11:51 PM, Dumitru Catalin wrote: > Yes, i use rt-mailgate and postfix, and i set the corresponding alias in > /etc/aliases > > În sâm., 23 ian. 2016 la 21:08, Ram a scris: > >> From: Dumitru Catalin >>> To: "rt-users@lists.bestpractical.com" >>> >>> Subject: [rt-users] sort tickets in queue by email >>> Message-ID: >>> < >>> camqs9gh3re5incnsqps9j9cu8h-ns-6kw4m_+5c-rtrvzwh...@mail.gmail.com> >>> Content-Type: text/plain; charset="utf-8" >>> >>> Hello, >>> >>> >>> I set replay address and comment address for a queue. All tickets sent to >>> this address I want to be inserted in that queue, but the system try to >>> create the ticket in General queue. >>> >>> I need some advice, how can I sort the ticket in queue by address >>> specified >>> for that queue. >>> >>> >> If you are using rt-mailgate make sure for those email addresses to >> specify the right queue name with "--queue queuename" >> >
Re: [rt-users] sort tickets in queue by email (Dumitru Catalin
Yes, i use rt-mailgate and postfix, and i set the corresponding alias in /etc/aliases În sâm., 23 ian. 2016 la 21:08, Ram a scris: > From: Dumitru Catalin >> To: "rt-users@lists.bestpractical.com" >> >> Subject: [rt-users] sort tickets in queue by email >> Message-ID: >> < >> camqs9gh3re5incnsqps9j9cu8h-ns-6kw4m_+5c-rtrvzwh...@mail.gmail.com> >> Content-Type: text/plain; charset="utf-8" >> >> Hello, >> >> >> I set replay address and comment address for a queue. All tickets sent to >> this address I want to be inserted in that queue, but the system try to >> create the ticket in General queue. >> >> I need some advice, how can I sort the ticket in queue by address >> specified >> for that queue. >> >> > If you are using rt-mailgate make sure for those email addresses to > specify the right queue name with "--queue queuename" >
Re: [rt-users] sort tickets in queue by email (Dumitru Catalin
> > From: Dumitru Catalin > To: "rt-users@lists.bestpractical.com" > > Subject: [rt-users] sort tickets in queue by email > Message-ID: > < > camqs9gh3re5incnsqps9j9cu8h-ns-6kw4m_+5c-rtrvzwh...@mail.gmail.com> > Content-Type: text/plain; charset="utf-8" > > Hello, > > > I set replay address and comment address for a queue. All tickets sent to > this address I want to be inserted in that queue, but the system try to > create the ticket in General queue. > > I need some advice, how can I sort the ticket in queue by address specified > for that queue. > > If you are using rt-mailgate make sure for those email addresses to specify the right queue name with "--queue queuename"
