Re: [rt-users] 3.6.1 search bug?
On Wed, Aug 16, 2006 at 05:46:20PM +0200, Jorg Eichhorn wrote: I also get the error 'Unknown field: Requestor.EmailAddress'. The debug output as suggested by David Smithson is the following: [...] We also get this behavior running RT 3.6.1 with Apache 2.0.58, mod_perl 2.0.2, mod_ssl 2.0.58 and Perl 5.8.8. DBIx::SearchBuilder is at 1.43. -- [Will [EMAIL PROTECTED]|http://www.lfod.us/] ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] 3.6.1 search bug?
We're also seeing this here at bps. -Original Message- From: Will Maier [EMAIL PROTECTED] Date: Thu, 17 Aug 2006 09:35:58 To:rt-users@lists.bestpractical.com Subject: Re: [rt-users] 3.6.1 search bug? On Wed, Aug 16, 2006 at 05:46:20PM +0200, Jorg Eichhorn wrote: I also get the error 'Unknown field: Requestor.EmailAddress'. The debug output as suggested by David Smithson is the following: [...] We also get this behavior running RT 3.6.1 with Apache 2.0.58, mod_perl 2.0.2, mod_ssl 2.0.58 and Perl 5.8.8. DBIx::SearchBuilder is at 1.43. -- [Will [EMAIL PROTECTED]|http://www.lfod.us/] ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] 3.6.1 search bug?
I also get the error 'Unknown field: Requestor.EmailAddress'.
The debug output as suggested by David Smithson is the following:
$%ARGS = {
'ActorOp' = '=',
'AndOr' = 'AND',
'WatcherOp' = 'LIKE',
'ValueOfActor' = '',
'Format' = '\' ba
href=/Ticket/Display.html?id=__idid__/a/b/TITLE:#\',
\'ba
href=/Ticket/Display.html?id=__idSubject__/a/b/TITLE:Subject\',
\'__Status__\',
\'__QueueName__\',
\'__OwnerName__\',
\'__Priority__\',
\'__NEWLINE__\',
\'\',
\'small__Requestors__/small\',
\'small__CreatedRelative__/small\',
\'small__ToldRelative__/small\',
\'small__LastUpdatedRelative__/small\',
\'small__TimeLeft__/small\'',
'LinksOp' = '=',
'PriorityOp' = '',
'idOp' = '',
'SearchId' = 'new',
'Size' = '',
'ActorField' = 'Owner',
'clauses' = '0',
'PriorityField' = 'Priority',
'LinksField' = 'HasMember',
'ValueOfStatus' = '',
'ValueOfLinks' = '',
'ValueOfPriority' = '',
'ValueOfTime-TimeUnits' = 'minutes',
'Query' = ' Requestor.EmailAddress LIKE \'test\'',
'ValueOfTime' = '',
'DoSearch' = 'Add and Search',
'AttachmentOp' = 'LIKE',
'ValueOfDate' = '',
'TimeOp' = '',
'QueueOp' = '=',
'Title' = '',
'Order' = [
'ASC',
'ASC',
'ASC',
'ASC'
],
'AttachmentField' = 'Subject',
'Face' = '',
'Link' = 'None',
'StatusOp' = '=',
'TimeField' = 'TimeWorked',
'DateField' = 'Created',
'RowsPerPage' = '0',
'ValueOfQueue' = '',
'ValueOfid' = '',
'WatcherField' = 'Requestor.EmailAddress',
'ValueOfWatcher' = '',
'DateOp' = '',
'ValueOfAttachment' = '',
'OrderBy' = [
'id',
'',
'',
''
]
};
Thanks for help.
Jörg Eichhorn
On 11.08.2006 03:29, David Smithson wrote:
I wonder if you might glean some truth by enabling debug output in
Elements/Footer:
%ARGS
$Debug = 2 - changed from 0
$Menu = 1
/%ARGS
Just a thought.
David Smithson
CLICK HERE FOR ONLINE SUPPORT
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mathew
Snyder
Sent: Thursday, August 10, 2006 6:05 PM
To: Gary Hall
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] 3.6.1 search bug?
Gary Hall wrote:
I'm running RT-3.6.1.
If I Add a search criterion using the drop down box whose
default is Requestor EmailAddress and then Add and Search
with a second criterion, the process fails with a message
Unknown Field: Requestor.EmailAddress (or whatever field
was selected from the drop-down box).
If I Add and Search with a Requestor EmailAddress criterion
alone, no error occurs and I get results.
If I Add a different criteron, (e.g., Created Before) and
then Add and Search with Requestor EmailAddress (or any other
choice from that drop-down list), no error occurs and I get results.
Anyone else see this behaviour?
CORRECTION:
I did it wrong. I fixed my process and made sure it matched the same
steps you took when you got the error. I am also getting this error.
Mathew Snyder
___
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Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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Re: [rt-users] 3.6.1 search bug?
Gary Hall wrote: I'm running RT-3.6.1. If I Add a search criterion using the drop down box whose default is Requestor EmailAddress and then Add and Search with a second criterion, the process fails with a message Unknown Field: Requestor.EmailAddress (or whatever field was selected from the drop-down box). If I Add and Search with a Requestor EmailAddress criterion alone, no error occurs and I get results. If I Add a different criteron, (e.g., Created Before) and then Add and Search with Requestor EmailAddress (or any other choice from that drop-down list), no error occurs and I get results. Anyone else see this behaviour? CORRECTION: I did it wrong. I fixed my process and made sure it matched the same steps you took when you got the error. I am also getting this error. Mathew Snyder ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] 3.6.1 search bug?
I wonder if you might glean some truth by enabling debug output in Elements/Footer: %ARGS $Debug = 2 - changed from 0 $Menu = 1 /%ARGS Just a thought. David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mathew Snyder Sent: Thursday, August 10, 2006 6:05 PM To: Gary Hall Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] 3.6.1 search bug? Gary Hall wrote: I'm running RT-3.6.1. If I Add a search criterion using the drop down box whose default is Requestor EmailAddress and then Add and Search with a second criterion, the process fails with a message Unknown Field: Requestor.EmailAddress (or whatever field was selected from the drop-down box). If I Add and Search with a Requestor EmailAddress criterion alone, no error occurs and I get results. If I Add a different criteron, (e.g., Created Before) and then Add and Search with Requestor EmailAddress (or any other choice from that drop-down list), no error occurs and I get results. Anyone else see this behaviour? CORRECTION: I did it wrong. I fixed my process and made sure it matched the same steps you took when you got the error. I am also getting this error. Mathew Snyder ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
