Re: [rt-users] Adding stuff to the RT wiki
Cassandra, Thanks. I DID get my contributions to the wiki. However, they look like CRAP! I used cut Paste and the document text is all over the place. no line delimiters at all. I want people to be able to read what I contributed, not go blind (ha!). I'm up for any help in making the stuff readable. Kenn LBNL On 3/11/2009 7:57 AM, Cassandra Phillips-Sears wrote: On Mar 10, 2009, at 4:04 PM 3/10/09, Rob Munsch wrote: snip As you can see from some of the update history, my method for adding things to the wiki was to look up the http://wiki.bestpractical.com/view/KwikiFormattingRules listed at the bottom, then made my edits, saved, looked askance at my formatting errors, edited it again, saved it again, lather rinse repeat until it looked right. The only risk i can see is that you show up several times in a row in the edit history, revealing our lack of wik-fu to all. Hi, all. I used Rob's method as well when I recently added the RTTutorials page, not really being too familiar with any wiki conventions. It worked well for me. Ken, I added a link to an explanation of CamelCase to the UpdateTheWiki page in case you are interested. http://wiki.bestpractical.com/view/UpdateTheWiki -- Cassandra Phillips-Sears Office Manager Best Practical Solutions, LLC http://www.bestpractical.com RT Training Classes! April 27 28 2009 - Boston, MA ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Adding stuff to the RT wiki
Thanks. I DID get my contributions to the wiki. However, they look like CRAP! I used cut Paste and the document text is all over the place. no line delimiters at all. I want people to be able to read what I contributed, not go blind (ha!). I'm up for any help in making the stuff readable. Please read the aforementioned formatting page. I cleaned up recently and it should be fairly straight-forward (and accurate). Newlines don't mean what you think they mean; they don't mean nothing, only double-newlines mean anything. You probably want to indent content as code. -- Cambridge Energy Alliance: Save money. Save the planet. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Adding stuff to the RT wiki
On Tue, Mar 10, 2009 at 12:49:29PM -0700, Kenneth Crocker wrote: To all, I have some de-normalized views (for SQL reporting EXTERNAL to RT - Oracle) and a conversion program for converting Legacy ticket dat into RT that I want to add to the wiki. I'm not aquainted AT ALL with how to do this on the RT wiki. I went to www.bestpractical.com/rt and clicked the wiki option. Then I read the instructions to UpdateTheWiki and rapidly got confused (not very hard for me). I now crap about chanig a website or web page, etc. For example, the term add CamelCaseNameOfNewPage to the text of the page and click save means absolutely nothing to me. I have no idea what a CamelCaseNameOfNewPage refers to or how to get my information into whatever that could be. So, I need a little help here so I can get this info onto the RT wiki. The views are especially helpfor for those who want to include comments or ticket history in a SQL report. Anyway. If anyone is VERY patient and would like to help me out, please reply. Thanks. Kenn LBNL It will create the new page but there can not be non-word characters. For example, I used PostgreSQLFullText for my page on full-text index support using PostgreSQL. Maybe something like DenormalizedViewsForReporting would be appropriate for your new page. Then you just start adding content. I used cut-n-paste. Cheers, Ken ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Adding stuff to the RT wiki
On Tue, Mar 10, 2009 at 4:00 PM, Tom Lahti t...@bitstatement.net wrote: punctuation in between words. It's called camel casing because it is a style heavily used in the Camel Book, which is O'Reilly's book on perl (which has a picture of a camel on the cover). And as you know, RT and Sometimes, logical deduction fails in the face of idiom... ah well, i suppose i should get that book anyway! -- /chown -R us:us /yourbase ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Adding stuff to the RT wiki
On Tue, Mar 10, 2009 at 3:55 PM, Kenneth Marshall k...@rice.edu wrote: absolutely nothing to me. I have no idea what a CamelCaseNameOfNewPage ... It will create the new page but there can not be non-word characters. For example, I used PostgreSQLFullText for my page on full-text That's camel case - text convention meaning turning a phrase or sentence into one word with no spaces and capitalizing each word. Humps in the middle, hence camel. So if you'd want to make a page about converting legacy data to RT, you might call it ConvertLegacyToRT or something like that. As you can see from some of the update history, my method for adding things to the wiki was to look up the http://wiki.bestpractical.com/view/KwikiFormattingRules listed at the bottom, then made my edits, saved, looked askance at my formatting errors, edited it again, saved it again, lather rinse repeat until it looked right. The only risk i can see is that you show up several times in a row in the edit history, revealing our lack of wik-fu to all. -- /chown -R us:us /yourbase ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Adding stuff to the RT wiki
CamelCaseNameOfNewPage Camel Case means to capitalize each word and leave no spaces or punctuation in between words. It's called camel casing because it is a style heavily used in the Camel Book, which is O'Reilly's book on perl (which has a picture of a camel on the cover). And as you know, RT and wifty (the wiki application based on jitfy that is running the RT wiki) are written in perl. -- -- Tom Lahti BIT Statement LLC (425)251-0833 x 117 http://www.bitstatement.net/ -- ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
