Re: [rt-users] Continuous 500 errors
Hi- The problem persists after checking my schema and a few perl modules. I'm using the mailgate with httpS and I get intermittent segfaults from mason/apache and the promail logs show 500 errors. I found another thread that talked about mailgate causing segfaults and noauth disabled. I'm not quote sure what that meant, but I don't think thats exactly my issue. I'll be digging further. Any .02 would be helpful. _BB Ruslan Zakirov wrote: Are you upgraded from earlier versions? Are you on mysql? If both answers are 'yes' then you didn't read UPGRADING.mysql. I'm 75% sure it's the reason. On Fri, Dec 12, 2008 at 12:01 AM, Brendon Baumgartner bren...@brendon.com wrote: On Fri, October 17, 2008 11:25 am, scollins wrote: Yes, I had already tried re-installing Text::Quoted as I had been searching for an answer in the user list long before posting to it. Seems there are a lot of similar issues but nothing exactly like mine. It's either my system or the RT version I'm using (3.8.1) and it's not easy to eliminate either of these on a production system just for trouble shooting :( -steven I'm also having this issue with 3.8.1. I usually notice it when calling RT with rt-mailgate. My procmail logs have the random error 500 Internal Server Error I just noticed it today that some emails have been getting lost! -- _BB On Fri, 2008-10-17 at 14:56 -0400, Drew Barnes wrote: Try searching list archives for segmentation faults: http://www.gossamer-threads.com/lists/engine?list=rt;do=search_results;s earch_forum=forum_3;search_string=segmentation%20fault;search_type=AND sb=post_time Could also be Text::Quoted needs re-install. I also see some mysql possibilities in there. Good luck. scollins wrote: This is getting very frustrating. I've completely re-installed a fresh RT and database following the instructions at http://wiki.bestpractical.com/view/RHEL4InstallGuide exactly. The only exception is I'm using Module::Build 0.30 from cpan instead of the old perl-Module-Build-0.2612-1.rhel4.noarch.rpm listed in the wiki. All other perl modules and rpms are consistant with the install guide. I am still seeing 500 errors randomly while navigating the RT insterface: [Fri Oct 17 11:57:43 2008] [error] [client myIP] FastCGI: incomplete headers (0 bytes) received from server /opt/rt3/bin/mason_handler.fcgi, referer: http://rt.mydomain.com/index.html [Fri Oct 17 11:57:43 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi (pid 18996) terminated due to uncaught signal '11' (Segmentation fault) [Fri Oct 17 11:57:45 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi restarted (pid 19036) I also set Set($LogStackTraces , 'debug'); in the RT_SiteConfig.pm file but that does not seem to have yielded any usefull information regarding the segfaults. I really need some help with this. RT is completely unusable for me at this point. -steven ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Continuous 500 errors
On Fri, October 17, 2008 11:25 am, scollins wrote: Yes, I had already tried re-installing Text::Quoted as I had been searching for an answer in the user list long before posting to it. Seems there are a lot of similar issues but nothing exactly like mine. It's either my system or the RT version I'm using (3.8.1) and it's not easy to eliminate either of these on a production system just for trouble shooting :( -steven I'm also having this issue with 3.8.1. I usually notice it when calling RT with rt-mailgate. My procmail logs have the random error 500 Internal Server Error I just noticed it today that some emails have been getting lost! -- _BB On Fri, 2008-10-17 at 14:56 -0400, Drew Barnes wrote: Try searching list archives for segmentation faults: http://www.gossamer-threads.com/lists/engine?list=rt;do=search_results;s earch_forum=forum_3;search_string=segmentation%20fault;search_type=AND sb=post_time Could also be Text::Quoted needs re-install. I also see some mysql possibilities in there. Good luck. scollins wrote: This is getting very frustrating. I've completely re-installed a fresh RT and database following the instructions at http://wiki.bestpractical.com/view/RHEL4InstallGuide exactly. The only exception is I'm using Module::Build 0.30 from cpan instead of the old perl-Module-Build-0.2612-1.rhel4.noarch.rpm listed in the wiki. All other perl modules and rpms are consistant with the install guide. I am still seeing 500 errors randomly while navigating the RT insterface: [Fri Oct 17 11:57:43 2008] [error] [client myIP] FastCGI: incomplete headers (0 bytes) received from server /opt/rt3/bin/mason_handler.fcgi, referer: http://rt.mydomain.com/index.html [Fri Oct 17 11:57:43 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi (pid 18996) terminated due to uncaught signal '11' (Segmentation fault) [Fri Oct 17 11:57:45 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi restarted (pid 19036) I also set Set($LogStackTraces , 'debug'); in the RT_SiteConfig.pm file but that does not seem to have yielded any usefull information regarding the segfaults. I really need some help with this. RT is completely unusable for me at this point. -steven ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Continuous 500 errors
Are you upgraded from earlier versions? Are you on mysql? If both answers are 'yes' then you didn't read UPGRADING.mysql. I'm 75% sure it's the reason. On Fri, Dec 12, 2008 at 12:01 AM, Brendon Baumgartner bren...@brendon.com wrote: On Fri, October 17, 2008 11:25 am, scollins wrote: Yes, I had already tried re-installing Text::Quoted as I had been searching for an answer in the user list long before posting to it. Seems there are a lot of similar issues but nothing exactly like mine. It's either my system or the RT version I'm using (3.8.1) and it's not easy to eliminate either of these on a production system just for trouble shooting :( -steven I'm also having this issue with 3.8.1. I usually notice it when calling RT with rt-mailgate. My procmail logs have the random error 500 Internal Server Error I just noticed it today that some emails have been getting lost! -- _BB On Fri, 2008-10-17 at 14:56 -0400, Drew Barnes wrote: Try searching list archives for segmentation faults: http://www.gossamer-threads.com/lists/engine?list=rt;do=search_results;s earch_forum=forum_3;search_string=segmentation%20fault;search_type=AND sb=post_time Could also be Text::Quoted needs re-install. I also see some mysql possibilities in there. Good luck. scollins wrote: This is getting very frustrating. I've completely re-installed a fresh RT and database following the instructions at http://wiki.bestpractical.com/view/RHEL4InstallGuide exactly. The only exception is I'm using Module::Build 0.30 from cpan instead of the old perl-Module-Build-0.2612-1.rhel4.noarch.rpm listed in the wiki. All other perl modules and rpms are consistant with the install guide. I am still seeing 500 errors randomly while navigating the RT insterface: [Fri Oct 17 11:57:43 2008] [error] [client myIP] FastCGI: incomplete headers (0 bytes) received from server /opt/rt3/bin/mason_handler.fcgi, referer: http://rt.mydomain.com/index.html [Fri Oct 17 11:57:43 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi (pid 18996) terminated due to uncaught signal '11' (Segmentation fault) [Fri Oct 17 11:57:45 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi restarted (pid 19036) I also set Set($LogStackTraces , 'debug'); in the RT_SiteConfig.pm file but that does not seem to have yielded any usefull information regarding the segfaults. I really need some help with this. RT is completely unusable for me at this point. -steven ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Best regards, Ruslan. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Continuous 500 errors
Yes. I upgraded from 3.6.x and am on mysql. I did read UPGRADING.mysql a few weeks ago when I did the upgrade and was very careful. I just went through and compared a vanilla schema to mine. There were some differences, but nothing I thought was major. I also updated one perl package that I read might be related to this error. Thanks. Fingers crossed! Ruslan Zakirov wrote: Are you upgraded from earlier versions? Are you on mysql? If both answers are 'yes' then you didn't read UPGRADING.mysql. I'm 75% sure it's the reason. On Fri, Dec 12, 2008 at 12:01 AM, Brendon Baumgartner bren...@brendon.com wrote: On Fri, October 17, 2008 11:25 am, scollins wrote: Yes, I had already tried re-installing Text::Quoted as I had been searching for an answer in the user list long before posting to it. Seems there are a lot of similar issues but nothing exactly like mine. It's either my system or the RT version I'm using (3.8.1) and it's not easy to eliminate either of these on a production system just for trouble shooting :( -steven I'm also having this issue with 3.8.1. I usually notice it when calling RT with rt-mailgate. My procmail logs have the random error 500 Internal Server Error I just noticed it today that some emails have been getting lost! -- _BB On Fri, 2008-10-17 at 14:56 -0400, Drew Barnes wrote: Try searching list archives for segmentation faults: http://www.gossamer-threads.com/lists/engine?list=rt;do=search_results;s earch_forum=forum_3;search_string=segmentation%20fault;search_type=AND sb=post_time Could also be Text::Quoted needs re-install. I also see some mysql possibilities in there. Good luck. scollins wrote: This is getting very frustrating. I've completely re-installed a fresh RT and database following the instructions at http://wiki.bestpractical.com/view/RHEL4InstallGuide exactly. The only exception is I'm using Module::Build 0.30 from cpan instead of the old perl-Module-Build-0.2612-1.rhel4.noarch.rpm listed in the wiki. All other perl modules and rpms are consistant with the install guide. I am still seeing 500 errors randomly while navigating the RT insterface: [Fri Oct 17 11:57:43 2008] [error] [client myIP] FastCGI: incomplete headers (0 bytes) received from server /opt/rt3/bin/mason_handler.fcgi, referer: http://rt.mydomain.com/index.html [Fri Oct 17 11:57:43 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi (pid 18996) terminated due to uncaught signal '11' (Segmentation fault) [Fri Oct 17 11:57:45 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi restarted (pid 19036) I also set Set($LogStackTraces , 'debug'); in the RT_SiteConfig.pm file but that does not seem to have yielded any usefull information regarding the segfaults. I really need some help with this. RT is completely unusable for me at this point. -steven ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Continuous 500 errors
This is getting very frustrating. I've completely re-installed a fresh RT and database following the instructions at http://wiki.bestpractical.com/view/RHEL4InstallGuide exactly. The only exception is I'm using Module::Build 0.30 from cpan instead of the old perl-Module-Build-0.2612-1.rhel4.noarch.rpm listed in the wiki. All other perl modules and rpms are consistant with the install guide. I am still seeing 500 errors randomly while navigating the RT insterface: [Fri Oct 17 11:57:43 2008] [error] [client myIP] FastCGI: incomplete headers (0 bytes) received from server /opt/rt3/bin/mason_handler.fcgi, referer: http://rt.mydomain.com/index.html [Fri Oct 17 11:57:43 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi (pid 18996) terminated due to uncaught signal '11' (Segmentation fault) [Fri Oct 17 11:57:45 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi restarted (pid 19036) I also set Set($LogStackTraces , 'debug'); in the RT_SiteConfig.pm file but that does not seem to have yielded any usefull information regarding the segfaults. I really need some help with this. RT is completely unusable for me at this point. -steven ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Continuous 500 errors
Install Scalar::util from cpan and not from RPM. RedHat's RPM install is broken. scollins wrote: This is getting very frustrating. I've completely re-installed a fresh RT and database following the instructions at http://wiki.bestpractical.com/view/RHEL4InstallGuide exactly. The only exception is I'm using Module::Build 0.30 from cpan instead of the old perl-Module-Build-0.2612-1.rhel4.noarch.rpm listed in the wiki. All other perl modules and rpms are consistant with the install guide. I am still seeing 500 errors randomly while navigating the RT insterface: [Fri Oct 17 11:57:43 2008] [error] [client myIP] FastCGI: incomplete headers (0 bytes) received from server /opt/rt3/bin/mason_handler.fcgi, referer: http://rt.mydomain.com/index.html [Fri Oct 17 11:57:43 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi (pid 18996) terminated due to uncaught signal '11' (Segmentation fault) [Fri Oct 17 11:57:45 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi restarted (pid 19036) I also set Set($LogStackTraces , 'debug'); in the RT_SiteConfig.pm file but that does not seem to have yielded any usefull information regarding the segfaults. I really need some help with this. RT is completely unusable for me at this point. -steven ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Drew Barnes Applications Analyst Network Resources Department Raymond Walters College University of Cincinnati ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Continuous 500 errors
The install wiki doesn't say to install that via rpm and I don't. I double checked and it is in fact installed via cpan. I force re-installed to be sure: Scalar::Util is up to date (1.19). 500 errors still happening. Any other ideas? -steven On Fri, 2008-10-17 at 12:33 -0400, Drew Barnes wrote: Install Scalar::util from cpan and not from RPM. RedHat's RPM install is broken. scollins wrote: This is getting very frustrating. I've completely re-installed a fresh RT and database following the instructions at http://wiki.bestpractical.com/view/RHEL4InstallGuide exactly. The only exception is I'm using Module::Build 0.30 from cpan instead of the old perl-Module-Build-0.2612-1.rhel4.noarch.rpm listed in the wiki. All other perl modules and rpms are consistant with the install guide. I am still seeing 500 errors randomly while navigating the RT insterface: [Fri Oct 17 11:57:43 2008] [error] [client myIP] FastCGI: incomplete headers (0 bytes) received from server /opt/rt3/bin/mason_handler.fcgi, referer: http://rt.mydomain.com/index.html [Fri Oct 17 11:57:43 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi (pid 18996) terminated due to uncaught signal '11' (Segmentation fault) [Fri Oct 17 11:57:45 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi restarted (pid 19036) I also set Set($LogStackTraces , 'debug'); in the RT_SiteConfig.pm file but that does not seem to have yielded any usefull information regarding the segfaults. I really need some help with this. RT is completely unusable for me at this point. -steven ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Continuous 500 errors
Try searching list archives for segmentation faults: http://www.gossamer-threads.com/lists/engine?list=rt;do=search_results;search_forum=forum_3;search_string=segmentation%20fault;search_type=ANDsb=post_time Could also be Text::Quoted needs re-install. I also see some mysql possibilities in there. Good luck. scollins wrote: This is getting very frustrating. I've completely re-installed a fresh RT and database following the instructions at http://wiki.bestpractical.com/view/RHEL4InstallGuide exactly. The only exception is I'm using Module::Build 0.30 from cpan instead of the old perl-Module-Build-0.2612-1.rhel4.noarch.rpm listed in the wiki. All other perl modules and rpms are consistant with the install guide. I am still seeing 500 errors randomly while navigating the RT insterface: [Fri Oct 17 11:57:43 2008] [error] [client myIP] FastCGI: incomplete headers (0 bytes) received from server /opt/rt3/bin/mason_handler.fcgi, referer: http://rt.mydomain.com/index.html [Fri Oct 17 11:57:43 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi (pid 18996) terminated due to uncaught signal '11' (Segmentation fault) [Fri Oct 17 11:57:45 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi restarted (pid 19036) I also set Set($LogStackTraces , 'debug'); in the RT_SiteConfig.pm file but that does not seem to have yielded any usefull information regarding the segfaults. I really need some help with this. RT is completely unusable for me at this point. -steven ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Drew Barnes Applications Analyst Network Resources Department Raymond Walters College University of Cincinnati ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Continuous 500 errors
Yes, I had already tried re-installing Text::Quoted as I had been searching for an answer in the user list long before posting to it. Seems there are a lot of similar issues but nothing exactly like mine. It's either my system or the RT version I'm using (3.8.1) and it's not easy to eliminate either of these on a production system just for trouble shooting :( -steven On Fri, 2008-10-17 at 14:56 -0400, Drew Barnes wrote: Try searching list archives for segmentation faults: http://www.gossamer-threads.com/lists/engine?list=rt;do=search_results;search_forum=forum_3;search_string=segmentation%20fault;search_type=ANDsb=post_time Could also be Text::Quoted needs re-install. I also see some mysql possibilities in there. Good luck. scollins wrote: This is getting very frustrating. I've completely re-installed a fresh RT and database following the instructions at http://wiki.bestpractical.com/view/RHEL4InstallGuide exactly. The only exception is I'm using Module::Build 0.30 from cpan instead of the old perl-Module-Build-0.2612-1.rhel4.noarch.rpm listed in the wiki. All other perl modules and rpms are consistant with the install guide. I am still seeing 500 errors randomly while navigating the RT insterface: [Fri Oct 17 11:57:43 2008] [error] [client myIP] FastCGI: incomplete headers (0 bytes) received from server /opt/rt3/bin/mason_handler.fcgi, referer: http://rt.mydomain.com/index.html [Fri Oct 17 11:57:43 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi (pid 18996) terminated due to uncaught signal '11' (Segmentation fault) [Fri Oct 17 11:57:45 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi restarted (pid 19036) I also set Set($LogStackTraces , 'debug'); in the RT_SiteConfig.pm file but that does not seem to have yielded any usefull information regarding the segfaults. I really need some help with this. RT is completely unusable for me at this point. -steven ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Continuous 500 errors
Running out of memory perhaps? I'll occationally get these if my search results are too big and you try to display a ticket (I get some odd bug where it tries to get every result of a search into memory on a single ticket display). It's really hard to say what though.. SIGSEGV 11 CoreInvalid memory reference Curtis scollins wrote: I recently upgraded RT from 3.6.3 to 3.8.1 which went fairly smooth however after making the db changes suggested from running: perl etc/upgrade/schema.mysql-4.0-4.1.pl db user pass sql.queries RT works but I get completely random 500 errors in the RT web interface. I've set the rt log to debug mode but nothing abnormal shows there. I get this over and over in my apache error log though: [Fri Oct 10 14:30:56 2008] [error] [client *myIP*] FastCGI: incomplete headers (0 bytes) received from server /opt/rt3/bin/mason_handler.fcgi [Fri Oct 10 14:30:56 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi (pid 2326) terminated due to uncaught signal '11' (Segmentation fault) [Fri Oct 10 14:30:56 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi restarted (pid 2590) I've found a lot of other issues involving 500 errors but nothing matching my issue exactly. What could be causing 0 headers to be sent to mason_handler.fcgi ? And why does it only happen randomly? -steven ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Continuous 500 errors
It happens instantly during general interface navigation and it's totally random. Not necessarily searching or long queries. And it did not happen prior to updating the mysql db tables to support the new 3.8.1 install. -steven On Fri, 2008-10-10 at 15:22 -0400, Curtis Bruneau wrote: Running out of memory perhaps? I'll occationally get these if my search results are too big and you try to display a ticket (I get some odd bug where it tries to get every result of a search into memory on a single ticket display). It's really hard to say what though.. SIGSEGV 11 CoreInvalid memory reference Curtis scollins wrote: I recently upgraded RT from 3.6.3 to 3.8.1 which went fairly smooth however after making the db changes suggested from running: perl etc/upgrade/schema.mysql-4.0-4.1.pl db user pass sql.queries RT works but I get completely random 500 errors in the RT web interface. I've set the rt log to debug mode but nothing abnormal shows there. I get this over and over in my apache error log though: [Fri Oct 10 14:30:56 2008] [error] [client *myIP*] FastCGI: incomplete headers (0 bytes) received from server /opt/rt3/bin/mason_handler.fcgi [Fri Oct 10 14:30:56 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi (pid 2326) terminated due to uncaught signal '11' (Segmentation fault) [Fri Oct 10 14:30:56 2008] [warn] FastCGI: server /opt/rt3/bin/mason_handler.fcgi restarted (pid 2590) I've found a lot of other issues involving 500 errors but nothing matching my issue exactly. What could be causing 0 headers to be sent to mason_handler.fcgi ? And why does it only happen randomly? -steven ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
