Re: [rt-users] Installing rt2 on Fedora Core 6
On Feb 28, 2010, at 1:16 PM, luto...@yahoo.co.uk wrote: Why am I bothering with rt2 on FC6? It's because we have an old rt2 database. I'd like to be able to view it before thinking about exporting it to rt3 or another environment. The original hardware this rt2 ran on was decommissioned, and is long gone. As Gary said, go with CentOS 3 you should be able to get iso's and you will save yourself a world of headaches. Also note that you need to get the RT module dependencies specific to the version of RT 2.0.X that you are running. The backpan.perl.org website will likely be highly useful to use for this need. My experience has been that if you use any new modules you take the considerable risk of not actually being able to export your data properly. You will also want to use the rt2 to rt3 migration tools http://search.cpan.org/~falcone/RT-Extension-RT2toRT3-1.26/ ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Installing rt2 on Fedora Core 6
On Mon, Mar 01, 2010 at 08:05:12AM -0800, Brian Friday wrote: On Feb 28, 2010, at 1:16 PM, luto...@yahoo.co.uk wrote: Why am I bothering with rt2 on FC6? It's because we have an old rt2 database. I'd like to be able to view it before thinking about exporting it to rt3 or another environment. The original hardware this rt2 ran on was decommissioned, and is long gone. As Gary said, go with CentOS 3 you should be able to get iso's and you will save yourself a world of headaches. Also note that you need to get the RT module dependencies specific to the version of RT 2.0.X that you are running. The backpan.perl.org website will likely be highly useful to use for this need. My experience has been that if you use any new modules you take the considerable risk of not actually being able to export your data properly. You will also want to use the rt2 to rt3 migration tools http://search.cpan.org/~falcone/RT-Extension-RT2toRT3-1.26/ In addition, you might find the patches at http://github.com/jmdh/rt2-to-rt3 helpful if you're migrating to RT3.8. (note that these haven't been fully reviewed by Best Practical; use at your own risk). -- Dominic Hargreaves, Systems Development and Support Team Computing Services, University of Oxford signature.asc Description: Digital signature ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Installing rt2 on Fedora Core 6
On Sunday 28 February 2010 01:16:57 pm luto...@yahoo.co.uk wrote: I'm having awful trouble installing rt2 on Fedora Core 6: [snip] Why am I bothering with rt2 on FC6? It's because we have an old rt2 database. I'd like to be able to view it before thinking about exporting it to rt3 or another environment. The original hardware this rt2 ran on was decommissioned, and is long gone. I'm just not clever enough with Perl/C to understand how this stuff knits together. I think that one possibility is that the API for some of the required modules has changed over time from rt2 to rt3. Why else would header_in() in Apache::RequestRec become headers_in()? I'd highly recommend that you switch to CentOS 3 or Debian old stable if you're planning on using rt2 at all. The Perl modules and C environment in FC6 are far newer than the modules that rt2 needs, which will not work as you've discovered. If you're only doing this to view the data before a migration to rt3 (which I definitely recommend) why not just import the DB tables into MySQL and then review the data using something like MySQLcc? -- Gary L. Greene, Jr. IT Manager - Information Technology Operations, Minerva Networks Inc. Cell: (650) 704-6633 Office: (408) 240-1239 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
