Re: [rt-users] Problem with 4.0.22 -- 4.2.9 upgrade

2014-11-26 Thread Kevin Falcone
On Wed, Nov 26, 2014 at 10:47:13AM -0600, Max McGrath wrote:
 Upgraded a test RT server from 4.0.22 to 4.2.9 yesterday.  Upgrade went smooth
 and I didn't run into any real big issues.
 
 The requested URL /HASH(0x7f632a4a2b98) was not found on this server.
 
 With a URL of https://fqdn/HASH(0x7f632a4a2b98).
 
 However, if I modify the URL to just the fqdn of my server, I am logged in 
 just
 fine to RT and all seems well.  If I logout and attempt to login again -- I'll
 get the same error with a different HASH number following.

A similar issue was caused by using older RT-Authen-ExternalAuth with
newer RTs.  The version you're upgrading from should have
exhibited the same bug (this was specific to versions prior to 4.0.8).
It's worth checking your customizations and plugins to see if you have
stale versions around, especially if you've touched Login.

-kevin



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Re: [rt-users] Problem with 4.0.22 -- 4.2.9 upgrade

2014-11-26 Thread Max McGrath
Thanks!

That seems to have fixed it!  I was still on version 0.10 of
RT-Authen-ExternalAuth.  Got to 0.25 and the problem went away!

Thanks so much!

Max

--
Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgr...@carthage.edu

On Wed, Nov 26, 2014 at 1:29 PM, Kevin Falcone falc...@bestpractical.com
wrote:

 On Wed, Nov 26, 2014 at 10:47:13AM -0600, Max McGrath wrote:
  Upgraded a test RT server from 4.0.22 to 4.2.9 yesterday.  Upgrade went
 smooth
  and I didn't run into any real big issues.
 
  The requested URL /HASH(0x7f632a4a2b98) was not found on this server.
 
  With a URL of https://fqdn/HASH(0x7f632a4a2b98).
 
  However, if I modify the URL to just the fqdn of my server, I am logged
 in just
  fine to RT and all seems well.  If I logout and attempt to login again
 -- I'll
  get the same error with a different HASH number following.

 A similar issue was caused by using older RT-Authen-ExternalAuth with
 newer RTs.  The version you're upgrading from should have
 exhibited the same bug (this was specific to versions prior to 4.0.8).
 It's worth checking your customizations and plugins to see if you have
 stale versions around, especially if you've touched Login.

 -kevin