Re: [rt-users] Problem with PDF attachments
On Thu, Jan 22, 2009 at 03:52:17PM -0500, Guido Gómez wrote: > Yes, I missed the schema changes. > > I have to admit that I no longer have the backup made before the > upgrade. So, I applied the schema changes on current database. > Everything is working correctly now. The only side effects are that pdf > attached between the upgrade and the schema patch still cannot be seen, > and that non-English characters of messages from the same period are not > being display correctly. But these are minor issues. > yes and there is no easy way to recover those corrupted datas. THought in some days everyone would forgot those datas ;) > Thank you very much Emmanuel and Racke > You're welcome :) ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Problem with PDF attachments
System Administrator wrote: > Hi, > > I recently upgraded from version 3.4.6 to 3.8.1. Since then, pdf > attachments downloaded from RT or sent by RT are corrupted, Acrobat > Reader displays the error "Insufficient data for an image". This > occurs even for pdf attachments saved before the upgrade. I saw no > errors in the database upgrade script running. > > Have anyone had this issue before and encountered a solution? Did you apply the MySQL 4.0->4.1 schema changes as described in UPGRADING.mysql? Regards Racke -- LinuXia Systems => http://www.linuxia.de/ Expert Interchange Consulting and System Administration ICDEVGROUP => http://www.icdevgroup.org/ Interchange Development Team ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Problem with PDF attachments
On Wed, Jan 21, 2009 at 07:55:42PM -0500, System Administrator wrote: > Hi, > > I recently upgraded from version 3.4.6 to 3.8.1. Since then, pdf > attachments downloaded from RT or sent by RT are corrupted, Acrobat > Reader displays the error "Insufficient data for an image". This > occurs even for pdf attachments saved before the upgrade. I saw no > errors in the database upgrade script running. > > Have anyone had this issue before and encountered a solution? > I think you missed upgrade process in UPGRADING.mysql. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
