Re: [rt-users] RT4.0.7 bulk updater issue
I know I have a pretty unique bunch of people using RT here, but are they really the only ones that have come across this ? They have picked up a number of functional changes using 4.0.7 compared to the years they spent working on 3.6.7, which I guess is to be expected, but I can't work out whether this is the expected action or whether the older version just let you get away with so much more. -- View this message in context: http://requesttracker.8502.n7.nabble.com/RT4-0-7-bulk-updater-issue-tp55821p56012.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
Re: [rt-users] RT4.0.7 bulk updater issue
I believe this is as intended. I think the idea is that you can update multiple sets of tickets with the remembered settings (e.g. the first 50 tickets, then the second batch of 50 tickets, etc.). As to changing the way this works, I don't believe there's a proper way other then maybe creating a bookmark for them? (I believe those parameters are stored in the URL) 2013/12/11 saxmad g.ma...@fairfx.com I know I have a pretty unique bunch of people using RT here, but are they really the only ones that have come across this ? They have picked up a number of functional changes using 4.0.7 compared to the years they spent working on 3.6.7, which I guess is to be expected, but I can't work out whether this is the expected action or whether the older version just let you get away with so much more. -- View this message in context: http://requesttracker.8502.n7.nabble.com/RT4-0-7-bulk-updater-issue-tp55821p56012.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- Bart G.
Re: [rt-users] RT4.0.7 bulk updater issue
On Thu, Nov 14, 2013 at 06:31:28AM -0800, saxmad wrote: Having recently updated to v4.0.7 from v3.6.7, my users have noticed a small but fundamental change in the way the bulk updater screen works for them. When they do more than one bulk update at once, ie without coming out of the bulk update screen, then the settings have been remembered from the previous update. If they don't notice this, or forget, they then apply the wrong update settings to the tickets. The old version did not exhibit this, but cleared all the settings as though coming in fresh each time. This has been fixed multiple times throughout 3.8 and 4.0 and 4.2, and the behavior you described is the desired RT behavior and I find it unlikely that it will revert back to what you were seeing in 3.6. -kevin pgp5fPSgGCfRL.pgp Description: PGP signature
Re: [rt-users] RT4.0.7 bulk updater issue
Thanks for the clarification Kevin. -- View this message in context: http://requesttracker.8502.n7.nabble.com/RT4-0-7-bulk-updater-issue-tp55821p56023.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
