Re: [rt-users] RTFM 2.2.1 upgrade issue
Roy McMorran wrote: Kevin Falcone wrote: I'm updating the upgrade instructions to get ready for 2.2.2 so I'm interested in seeing what you need to do to get safely upgraded. What I'm seeing is that (post-upgrade) none of the custom fields are selected for any class, hence no content. In the end I just manually re-enabled the correct custom fields for the 18 classes I had. Thanks for the input everyone. Cheers, -r -- Roy McMorran Systems Administrator MDI Biological Laboratory [EMAIL PROTECTED] ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RTFM 2.2.1 upgrade issue
Kevin Falcone wrote: On Nov 1, 2007, at 9:22 AM, Drew Barnes wrote: I found that I had to upgrade to 2.1 and run the associated scripts first, then upgrade again to 2.2.1. Perhaps I'll try that. You need to run migrate-2.0-to-2.1 and then do the various schema/acl/content upgrades in etc/upgrade. You should be able to do this from a 2.2.x tarball. That migrate script does not appear to be much different between 2.1.x to 2.2.1. I ran the latter version and it seemed to finish without errors. I also (subsequently) ran the 2.1.0, 2.1.30 and 2.2.0RC2 etc/upgrade scripts - schema/acl/content (that's a total of 9 times). I believe this to be the process described in the README. Still... I'm updating the upgrade instructions to get ready for 2.2.2 so I'm interested in seeing what you need to do to get safely upgraded. What I'm seeing is that (post-upgrade) none of the custom fields are selected for any class, hence no content. I can enable the custom fields manually, but the formatting is hosed (what was entered as WikiTextSingleBody now shows up in Body). Thanks, -r -- Roy McMorran Systems Administrator MDI Biological Laboratory [EMAIL PROTECTED] ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RTFM 2.2.1 upgrade issue
Roy McMorran wrote: Kevin Falcone wrote: On Nov 1, 2007, at 9:22 AM, Drew Barnes wrote: I found that I had to upgrade to 2.1 and run the associated scripts first, then upgrade again to 2.2.1. Perhaps I'll try that. OK, I backed out and re-upgraded as far as 2.1.40 and had the same result. No custom fields selected; no content visible. Not much point in proceeding to 2.2.x. What I'm seeing is that (post-upgrade) none of the custom fields are selected for any class, hence no content. I can enable the custom fields manually, but the formatting is hosed (what was entered as WikiTextSingleBody now shows up in Body). Ignore that bit about the formatting. I had changed that earlier on this test server. -- Roy McMorran Systems Administrator MDI Biological Laboratory [EMAIL PROTECTED] ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
