Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-13 Thread Panu
 When I run from //rt/src/rt-3.8.1 OR from //rt/src and just 
 enter make testdeps I get command not found. Could THAT be a problem? 
 Am I running some old software when I run /tools/bin/ make testdeps?

You can/(have to) be in main RT directory.

What I'm doing: (I could copy this from the README file

extract the RT archive into /tmp

tar xzvf rt.tar.gz -C /tmp

cd /tmp/rt (or whatever version specific directory the archive extract 
created)

./configure

Make testdeps

if there was something missing then, (may need more than one run)

make fixdeps

make testdeps

make install

as you can see I'm nowhere near any /bin/, /src/ or similar directories

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Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-13 Thread Jacob Helwig
On Mon, Oct 13, 2008 at 11:27, Kenneth Crocker [EMAIL PROTECTED] wrote:
 Panu,



I think I've found my problem. I am not able to run comfigure as it is
 written with the upgrade. I need to change the /opt/rt/ with my own
 directory prefixes. So, where in configure do I make those changes?
 Instead of /opt/rt3/ or whatever, I need it to be
 /RTSYS/RT/RT-3.8.1/. Thanks.


 Kenn

 On 10/13/2008 12:44 AM, Panu wrote:
 When I run from //rt/src/rt-3.8.1 OR from //rt/src and
 just enter make testdeps I get command not found. Could THAT be a
 problem? Am I running some old software when I run /tools/bin/ make
 testdeps?

 You can/(have to) be in main RT directory.

 What I'm doing: (I could copy this from the README file

 extract the RT archive into /tmp

 tar xzvf rt.tar.gz -C /tmp

 cd /tmp/rt (or whatever version specific directory the archive extract
 created)

 ./configure

 Make testdeps

 if there was something missing then, (may need more than one run)

 make fixdeps

 make testdeps

 make install

 as you can see I'm nowhere near any /bin/, /src/ or similar directories



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./configure --prefix=/RTSYS/RT/RT-3.8.1 your other configure flags
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Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-13 Thread Kenneth Crocker
Jacob,


 I'll give ti a shot. THanks.


Kenn

On 10/13/2008 11:36 AM, Jacob Helwig wrote:
 On Mon, Oct 13, 2008 at 11:27, Kenneth Crocker [EMAIL PROTECTED] wrote:
 Panu,



I think I've found my problem. I am not able to run comfigure as it is
 written with the upgrade. I need to change the /opt/rt/ with my own
 directory prefixes. So, where in configure do I make those changes?
 Instead of /opt/rt3/ or whatever, I need it to be
 /RTSYS/RT/RT-3.8.1/. Thanks.


 Kenn

 On 10/13/2008 12:44 AM, Panu wrote:
 When I run from //rt/src/rt-3.8.1 OR from //rt/src and
 just enter make testdeps I get command not found. Could THAT be a
 problem? Am I running some old software when I run /tools/bin/ make
 testdeps?
 You can/(have to) be in main RT directory.

 What I'm doing: (I could copy this from the README file

 extract the RT archive into /tmp

 tar xzvf rt.tar.gz -C /tmp

 cd /tmp/rt (or whatever version specific directory the archive extract
 created)

 ./configure

 Make testdeps

 if there was something missing then, (may need more than one run)

 make fixdeps

 make testdeps

 make install

 as you can see I'm nowhere near any /bin/, /src/ or similar directories


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 ./configure --prefix=/RTSYS/RT/RT-3.8.1 your other configure flags
 

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Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-10 Thread Panu
 From: Kenneth Crocker [EMAIL PROTECTED]
 I ran /tools/bin/ make fixdeps and I got this result:

I newer point to a subdirectory, not sure if it matters though. I do 
always just what the readme/install file tells me. So in the directory 
where I have extracted the rt archive I do make testdeps and make 
fixdeps and eventually make install.

It's normal that it follows dependencies, and tests the modules as they 
are installed. If you get a lot of errors you may have to install those 
manually either using cpan or downloading different archives and then 
installing them manually.
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Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-10 Thread Kenneth Crocker
Panu,


When I run from //rt/src/rt-3.8.1 OR from //rt/src and just 
enter make testdeps I get command not found. Could THAT be a problem? 
Am I running some old software when I run /tools/bin/ make testdeps?


Kenn
LBNL

On 10/9/2008 11:44 PM, Panu wrote:
 From: Kenneth Crocker [EMAIL PROTECTED]
 I ran /tools/bin/ make fixdeps and I got this result:
 
 I newer point to a subdirectory, not sure if it matters though. I do 
 always just what the readme/install file tells me. So in the directory 
 where I have extracted the rt archive I do make testdeps and make 
 fixdeps and eventually make install.
 
 It's normal that it follows dependencies, and tests the modules as they 
 are installed. If you get a lot of errors you may have to install those 
 manually either using cpan or downloading different archives and then 
 installing them manually.
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Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Joop
Kenneth Crocker wrote:
 To all,


   The regular guy who has done our installs before is no longer 
 available, so I ended up with this little task. In trying to install 
 3.8.1, I ran into a couple problems. We do not use the default /opt/rt 
 directory, but a different one. I had instructions to run a 
 configuration module that consisted of:

 ./configure \
  --prefix=//rt/rt-3.8.1 \
  --with-mod_perl=yes \
  --with-rt-group=rt \
  --with-bin-owner=rt \
  --with-libs-owner=rt \
  --with-libs-group=rt \
  --with-db-type=Oracle \
  --with-db-host= \
  --with-db-dba= \
  --with-db-database= \
  --with-db-rt-user= \
  --with-db-rt-pass= \
  --with-web-user=rt \
  --with-web-group=rt

   where '' is really something I can't print. My concern was if 
 something was missing. I got the error message:

 checking for a BSD-compatible install... ./install-sh -c
 checking for gawk... no
 checking for mawk... no
 checking for nawk... nawk
 checking for perl... /usr/bin/perl
 checking for chosen layout... relative
 checking for gcc... no
 checking for cc... no
 checking for cl.exe... no
 configure: error: no acceptable C compiler found in $PATH
 See `config.log' for more details.

   I went ahead and tried to run make testdeps and I got these results:
   

   I don't know where this stuff is or why it's missing. Doesn't 
 SearchBuilder come with the installation? If so, why can't it find the 
 latest version? I really do NOT understand this. Can I get some guidence 
 here? Thanks.
make testdeps just does that it test for dependancies and prints MISSING 
if it finds perl modules which are not up to date.
Running 'make fixdeps'  takes care of updating the required modules, BUT 
then you'll need a properly configured CPAN and the needed gcc and 
assorted utils.

Please supply your OS as the way to get the required utils varies with 
the Linux distribution.

Just ask if you need help, I have installed RT dozens of times on both 
Ubuntu and Centos almost always using Oracle as a backend.

Joop

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Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Stephen Turner
On Wed, 08 Oct 2008 17:46:36 -0400, Kenneth Crocker [EMAIL PROTECTED]  
wrote:


   where '' is really something I can't print.

It's not the 'F' word is it? ;)

As Phillip mentioned you need to install or have a gcc or cc compiler in  
your path when you do the install. What OS are you using? Most Unix   
Linux flavors come with a compiler. Is this a new machine or are you  
installing on a machine that RT has been installed on before?


   I went ahead and tried to run make testdeps and I got these results:

 /tools/bin/perl ./sbin/rt-test-dependencies --verbose --with-SQLite
 --with-fastcgi

RT has a lot of dependencies on various Perl modules found on CPAN. The  
'make fixdeps' step of the install will download and install them for you.  
You might have to do that multiple times until 'make testdeps' shows that  
there's nothing missing. You don;t need to supply any additional args to  
'make testdeps' and 'make fixdeps'.

Reading through the 'README' and 'README.Oracle' docs that come with the  
software should help you figure all this out.

Steve

-- 
Stephen Turner
Senior Programmer/Analyst - SAIS
MIT IST
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Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Kenneth Crocker
Stephen,


Very funny HA! No, it's not the F word. I didn't want to give out any 
company-specific directory names so I wouldn't get in trouble. This is 
an Upgrade from 3.6.4. on a Unix/Solaris machine and the DB is Oracle 10g.
I DID read the README and README.Oracle files and some of it made 
sense, some of it was Greek.
I guess I was just surprised that an install package would tell me I 
needed a later version of something I thought was already in the 
package. I don't understand why it would say it or even how the install 
package could be missing things that the 'testdeps' would find. In other 
words, my question is also, Why isn't the latest of everything included 
in the install package? But I think I understand now that the install 
package doesn't contain all the software. It contains the ability to 
check for the software and the 'fixdeps' will oad what is needed. That 
helps the understanding a bit.
Any clues as to why the C compiler is needed? Thanks.


Kenn
LBNL

On 10/9/2008 6:01 AM, Stephen Turner wrote:
 On Wed, 08 Oct 2008 17:46:36 -0400, Kenneth Crocker [EMAIL PROTECTED] 
 wrote:
 

 where '' is really something I can't print.
 
 It's not the 'F' word is it? ;)
 
 As Phillip mentioned you need to install or have a gcc or cc compiler in 
 your path when you do the install. What OS are you using? Most Unix  
 Linux flavors come with a compiler. Is this a new machine or are you 
 installing on a machine that RT has been installed on before?
 

 I went ahead and tried to run make testdeps and I got these results:

 /tools/bin/perl ./sbin/rt-test-dependencies --verbose --with-SQLite
 --with-fastcgi
 
 RT has a lot of dependencies on various Perl modules found on CPAN. The 
 'make fixdeps' step of the install will download and install them for 
 you. You might have to do that multiple times until 'make testdeps' 
 shows that there's nothing missing. You don;t need to supply any 
 additional args to 'make testdeps' and 'make fixdeps'.
 
 Reading through the 'README' and 'README.Oracle' docs that come with the 
 software should help you figure all this out.
 
 Steve
 

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Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Kenneth Crocker
Joop,


Thank you very much. I'm sure with Stephen and you and Philip and 
others, I'll get thru this little drama (URG!). I'm such an ignoramous 
in this server world. I've been in this business 40 years (yes, I really 
DID wire collators and sorters) and most of it was spent in front of a 
dumb terminal. I think only Gene LeDuc on the list remembers what 
those are (he he, yes. I just 'outed' him as being as old as I am in 
this business). So, my experience with Unix and Perl and all of that 
server stuff is quite limited. I'm more of a project leader now. But 
with limited staff, I'm now back to rolling up my sleeves and trying to 
understand how all this works so I can do it. So, thanks for your help, 
really.
We are on a Solaris machine, Oracle 10g DB. I'm not sure why the 'C' 
compiler is necessaqry, as I am trying to install this upgrade ona 
machine we already installed 3.6.4 on.
Any help is greatly appreciated.


Kenn
LBNL

On 10/9/2008 12:07 AM, Joop wrote:
 Kenneth Crocker wrote:
 To all,


 The regular guy who has done our installs before is no longer 
 available, so I ended up with this little task. In trying to install 
 3.8.1, I ran into a couple problems. We do not use the default /opt/rt 
 directory, but a different one. I had instructions to run a 
 configuration module that consisted of:

 ./configure \
  --prefix=//rt/rt-3.8.1 \
  --with-mod_perl=yes \
  --with-rt-group=rt \
  --with-bin-owner=rt \
  --with-libs-owner=rt \
  --with-libs-group=rt \
  --with-db-type=Oracle \
  --with-db-host= \
  --with-db-dba= \
  --with-db-database= \
  --with-db-rt-user= \
  --with-db-rt-pass= \
  --with-web-user=rt \
  --with-web-group=rt

 where '' is really something I can't print. My concern was if 
 something was missing. I got the error message:

 checking for a BSD-compatible install... ./install-sh -c
 checking for gawk... no
 checking for mawk... no
 checking for nawk... nawk
 checking for perl... /usr/bin/perl
 checking for chosen layout... relative
 checking for gcc... no
 checking for cc... no
 checking for cl.exe... no
 configure: error: no acceptable C compiler found in $PATH
 See `config.log' for more details.

 I went ahead and tried to run make testdeps and I got these results:
   
 
 I don't know where this stuff is or why it's missing. Doesn't 
 SearchBuilder come with the installation? If so, why can't it find the 
 latest version? I really do NOT understand this. Can I get some 
 guidence here? Thanks.
 make testdeps just does that it test for dependancies and prints MISSING 
 if it finds perl modules which are not up to date.
 Running 'make fixdeps'  takes care of updating the required modules, BUT 
 then you'll need a properly configured CPAN and the needed gcc and 
 assorted utils.
 
 Please supply your OS as the way to get the required utils varies with 
 the Linux distribution.
 
 Just ask if you need help, I have installed RT dozens of times on both 
 Ubuntu and Centos almost always using Oracle as a backend.
 
 Joop
 
 

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Re: [rt-users] Trouble upgrading to 3.8.1 (Kenneth Crocker)

2008-10-09 Thread Kenneth Crocker
Maurice,


Thank You! I'll give it a look. At the level of knowledge that I have 
(or actually, haven't) I'm sure anything will help. Thanks again.


Kenn
LBNL

On 10/9/2008 9:17 AM, Maurice wrote:
 Hi Kenneth,
 
 I wrote a howto on installing RT on a Debian box that might help.
 
 http://rtvm.tehcorner.com/rt38/
 
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 --

 Message: 1
 Date: Wed, 08 Oct 2008 14:46:36 -0700
 From: Kenneth Crocker [EMAIL PROTECTED]
 Subject: [rt-users] Trouble upgrading to 3.8.1
 To: rt Users rt-users@lists.bestpractical.com
 Message-ID: [EMAIL PROTECTED]
 Content-Type: text/plain; charset=ISO-8859-1; format=flowed

 To all,


  The regular guy who has done our installs before is no longer 
 available, so I ended up with this little task. In trying to install 
 3.8.1, I ran into a couple problems. We do not use the default /opt/rt 
 directory, but a different one. I had instructions to run a 
 configuration module that consisted of:

 ./configure \
  --prefix=//rt/rt-3.8.1 \
  --with-mod_perl=yes \
  --with-rt-group=rt \
  --with-bin-owner=rt \
  --with-libs-owner=rt \
  --with-libs-group=rt \
  --with-db-type=Oracle \
  --with-db-host= \
  --with-db-dba= \
  --with-db-database= \
  --with-db-rt-user= \
  --with-db-rt-pass= \
  --with-web-user=rt \
  --with-web-group=rt

  where '' is really something I can't print. My concern was if 
 something was missing. I got the error message:

 checking for a BSD-compatible install... ./install-sh -c
 checking for gawk... no
 checking for mawk... no
 checking for nawk... nawk
 checking for perl... /usr/bin/perl
 checking for chosen layout... relative
 checking for gcc... no
 checking for cc... no
 checking for cl.exe... no
 configure: error: no acceptable C compiler found in $PATH
 See `config.log' for more details.

  I went ahead and tried to run make testdeps and I got these results:

 /tools/bin/perl ./sbin/rt-test-dependencies --verbose --with-SQLite 
 --with-fastcgi
 perl:
  =5.8.3(5.8.5)...found
 users:
  rt group (www)...MISSING
  bin owner (root)...found
  libs owner (root)...found
  libs group (bin)...found
  web owner (www)...MISSING
  web group (www)...MISSING
 CLI dependencies:
  Term::ReadKey...found
  Getopt::Long = 2.24...found
  HTTP::Request::Common...found
  Term::ReadLine...found
  Text::ParseWords...found
  LWP...found
 CORE dependencies:
  Class::ReturnValue = 0.40...found
  Text::Quoted = 2.02...found
  CSS::Squish = 0.06...MISSING
  Encode = 2.13...MISSING
  Encode version 2.13 required--this is only version 2.01
  Module::Versions::Report = 1.05...MISSING
  Module::Versions::Report version 1.05 required--this is 
 only version 1.03
  MIME::Entity = 5.425...MISSING
  MIME::Entity version 5.425 required--this is only 
 version 5.417
  DBI = 1.37...found
  Locale::Maketext::Lexicon = 0.32...found
  Devel::StackTrace = 1.19...MISSING
  Devel::StackTrace version 1.19 required--this is only 
 version 1.13
  Digest::base...found
  Time::ParseDate...found
  File::Temp = 0.18...MISSING
  File::Temp version 0.18 required--this is only version 
 0.16
  Locale::Maketext = 1.06...found
  Tree::Simple = 1.04...found
  Text::Template...found
  Scalar::Util...found
  HTML::Scrubber = 0.08...found
  File::Spec = 0.8...found
  Calendar::Simple...found
  DBIx::SearchBuilder = 1.54...MISSING
  DBIx::SearchBuilder version 1.54 required--this is only 
 version 1.49
  Mail::Mailer = 1.57...found
  File::ShareDir...MISSING
  Regexp::Common...found
  Digest::MD5 = 2.27...found
  HTML::Entities...found
  Cache::Simple::TimedExpiry...found
  File::Glob...found
  Locale::Maketext::Fuzzy...found
  Time::HiRes...found
  

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Joop van de Wege
Kenneth Crocker wrote:
   Any clues as to why the C compiler is needed? Thanks.
Not all Perl modules are Pure Perl modules which means that for example 
GD has a Perl interface to the gd.so which fixdeps will try to compile 
for you.
That is probably not the right thing to say but I hope its close enough 
for you to understand the why of th C compiler.

If you really get stuck I might be able to help out, since we used to be 
quite involved with Sun Solaris.

Joop


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Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Kenneth Crocker
Joop,


I ran /tools/bin/ make fixdeps and I got this result:

Checking if your kit is complete...
Looks good
Warning: prerequisite Devel::StackTrace 0 not found.
Writing Makefile for Class::ReturnValue
 Unsatisfied dependencies detected during 
JESSE/Class-ReturnValue-0.55.tar.gz   
 Devel::StackTrace [requires]
Shall I follow them and prepend them to the queue
of modules we are processing right now? [yes] yes

So, I entered 'yes' and hit enter and got several interesting returns 
like this:

Running make test
   Delayed until after prerequisites
Running make install
   Delayed until after prerequisites


followed by this:

Checking if your kit is complete...
Looks good
Writing Makefile for Devel::StackTrace
make[1]: Entering directory 
`/home/rt/.cpan/build/Devel-StackTrace-1.1902-UYgoNf'
cp lib/Devel/StackTrace.pm blib/lib/Devel/StackTrace.pm
Manifying blib/man3/Devel::StackTrace.3
make[1]: Leaving directory 
`/home/rt/.cpan/build/Devel-StackTrace-1.1902-UYgoNf'
   DROLSKY/Devel-StackTrace-1.1902.tar.gz
   /tools/bin/make -- OK
Running make test
make[1]: Entering directory 
`/home/rt/.cpan/build/Devel-StackTrace-1.1902-UYgoNf'
PERL_DL_NONLAZY=1 /tools/bin/perl -MExtUtils::Command::MM -e 
test_harness(0, 'blib/lib', 'blib/arch') t/*.t
t/01-basicok 

 1/35 skipped: various reasons
t/02-bad-utf8.skipped
 all skipped: These tests require Perl 5.8.8+
t/kwaliteeskipped
 all skipped: This test is only run for the module author
t/pod-coverageskipped
 all skipped: This test is only run for the module author
t/pod.skipped
 all skipped: This test is only run for the module author
All tests successful, 4 tests and 1 subtest skipped.


which was followed by this:

Running make for J/JE/JESSE/Class-ReturnValue-0.55.tar.gz
   Has already been unwrapped into directory 
/home/rt/.cpan/build/Class-ReturnValue-0.55-YGoq86

   CPAN.pm: Going to build J/JE/JESSE/Class-ReturnValue-0.55.tar.gz

Warning: Prerequisite 'Devel::StackTrace = 0' for 
'J/JE/JESSE/Class-ReturnValue-0.55.tar.gz' already installed but 
installation looks suspicious. Skipping another installation attempt, to 
prevent looping endlessly.


and then lastly by this:

Running make test
make[1]: Entering directory 
`/home/rt/.cpan/build/Class-ReturnValue-0.55-YGoq86'
PERL_DL_NONLAZY=1 /tools/bin/perl -MExtUtils::Command::MM -e 
test_harness(0, 'inc', 'blib/lib', 'blib/arch') t/*.t
t/basic
#   Failed test 'use Class::ReturnValue;'
#   in t/basic.t at line 5.
# Tried to use 'Class::ReturnValue'.
# Error:  Can't locate Devel/StackTrace.pm in @INC (@INC contains: 
/home/rt/.cpan/build/Class-ReturnValue-0.55-YGoq86/inc 
/home/rt/.cpan/build/Class-ReturnValue-0.55-YGoq86/blib/lib 
/home/rt/.cpan/build/Class-ReturnValue-0.55-YGoq86/blib/arch 
/soft/perl-5.8.5/run/default/sparc-SunOS-5.8/lib/5.8.5/sun4-solaris 
/soft/perl-5.8.5/run/default/sparc-SunOS-5.8/lib/5.8.5/sun4-solaris 
/soft/perl-5.8.5/run/default/sparc-SunOS-5.8/lib/5.8.5 
/soft/perl-5.8.5/run/default/sparc-SunOS-5.8/lib/site_perl/5.8.5/sun4-solaris 
/soft/perl-5.8.5/run/default/sparc-SunOS-5.8/lib/site_perl/5.8.5/sun4-solaris 
/soft/perl-5.8.5/run/default/sparc-SunOS-5.8/lib/site_perl/5.8.5 
/soft/perl-5.8.5/run/default/sparc-SunOS-5.8/lib/site_perl/5.8.5/sun4-solaris 
/soft/perl-5.8.5/run/default/sparc-SunOS-5.8/lib/site_perl/5.8.5 
/soft/perl-5.8.5/run/default/sparc-SunOS-5.8/lib/site_perl . 
/soft/perl-5.8.5/run/default/sparc-SunOS-5.8/lib/5.8.5/sun4-solaris 
/soft/perl-5.8.5/run/default/sparc-SunOS-5.8/lib/5.8.5 
/soft/perl-5.8.5/run/default/sparc-SunOS-5.8/lib/site_perl/5.8.5/sun4-solaris 
/soft/perl-5.8.5/run/default/sparc-SunOS-5.8/lib/site_perl/5.8.5 
/soft/perl-5.8.5/run/default/sparc-SunOS-5.8/lib/site_perl .) at 
/home/rt/.cpan/build/Class-ReturnValue-0.55-YGoq86/blib/lib/Class/ReturnValue.pm
 
line 81.
# BEGIN failed--compilation aborted at t/basic.t line 5.
# Compilation failed in require at (eval 3) line 2.
# BEGIN failed--compilation aborted at (eval 3) line 2.
Can't locate object method new via package Class::ReturnValue at 
t/basic.t line 8.
# Looks like you planned 32 tests but only ran 1.
# Looks like you failed 1 test of 1 run.
# Looks like your test died just after 1.
t/basicdubious 

 Test returned status 255 (wstat 65280, 0xff00)
DIED. FAILED tests 1-32
 Failed 32/32 tests, 0.00% okay
Failed Test Stat Wstat Total Fail  List of Failed
---
t/basic.t255 6528032   63  1-32
Failed 1/1 test scripts. 32/32 subtests failed.
Files=1, Tests=32,  0 wallclock secs ( 0.10 cusr +  0.02 csys =  0.12 CPU)
Failed 1/1 test programs. 32/32 subtests failed.
make[1]: *** [test_dynamic] Error 255
make[1]: Leaving directory 
`/home/rt/.cpan/build/Class-ReturnValue-0.55-YGoq86'
   JESSE/Class-ReturnValue-0.55.tar.gz
   /tools/bin/make test -- NOT OK

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Kenneth Crocker
Joop,


I decided to try again. I have a couple questions:

1) how do I know that the 'automatic' installs are installing the 
latest versions of perl, SearchBuilder, etc.?
2) What am I really supposed to do with this result?

The automatic tests for GDGraph are not really a solid workout of the
library. The best way to test the package is to run the examples
before installing it.  You can run the examples in the samples
directory with `make samples` or by going into that directory, and
just running `make`.
If that fails, please read samples/Makefile.
 Unsatisfied dependencies detected during 
   BWARFIELD/GDGraph-1.44.tar.gz  
 GD::Text [requires]
Shall I follow them and prepend them to the queue
of modules we are processing right now? [yes]

Do I stop the 'make fixdeps' and run the 'make samples' (where IS the 
samples directory anyway)?


Kenn
LBNL

On 10/9/2008 10:41 AM, Joop van de Wege wrote:
 Kenneth Crocker wrote:
 Any clues as to why the C compiler is needed? Thanks.
 Not all Perl modules are Pure Perl modules which means that for example 
 GD has a Perl interface to the gd.so which fixdeps will try to compile 
 for you.
 That is probably not the right thing to say but I hope its close enough 
 for you to understand the why of th C compiler.
 
 If you really get stuck I might be able to help out, since we used to be 
 quite involved with Sun Solaris.
 
 Joop
 
 
 

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Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-08 Thread Phillip Tan
Hi Kenn,

You might need to run the following to install a gcc and cc complier
before the 'make fixdeps' can correctly run and fix the dependencies.

#sudo apt-get install build-essential
#sudo apt-get install linux-headers-`uname -r`

I'm assuming that you're using Ubuntu.  Hope this helps.

Regards,
phillip.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kenneth
Crocker
Sent: Thursday, October 09, 2008 5:47 AM
To: rt Users
Subject: [rt-users] Trouble upgrading to 3.8.1

To all,


The regular guy who has done our installs before is no longer 
available, so I ended up with this little task. In trying to install 
3.8.1, I ran into a couple problems. We do not use the default /opt/rt 
directory, but a different one. I had instructions to run a 
configuration module that consisted of:

./configure \
 --prefix=//rt/rt-3.8.1 \
 --with-mod_perl=yes \
 --with-rt-group=rt \
 --with-bin-owner=rt \
 --with-libs-owner=rt \
 --with-libs-group=rt \
 --with-db-type=Oracle \
 --with-db-host= \
 --with-db-dba= \
 --with-db-database= \
 --with-db-rt-user= \
 --with-db-rt-pass= \
 --with-web-user=rt \
 --with-web-group=rt

where '' is really something I can't print. My concern was
if 
something was missing. I got the error message:

checking for a BSD-compatible install... ./install-sh -c
checking for gawk... no
checking for mawk... no
checking for nawk... nawk
checking for perl... /usr/bin/perl
checking for chosen layout... relative
checking for gcc... no
checking for cc... no
checking for cl.exe... no
configure: error: no acceptable C compiler found in $PATH
See `config.log' for more details.

I went ahead and tried to run make testdeps and I got these
results:

/tools/bin/perl ./sbin/rt-test-dependencies --verbose --with-SQLite 
--with-fastcgi
perl:
 =5.8.3(5.8.5)...found
users:
 rt group (www)...MISSING
 bin owner (root)...found
 libs owner (root)...found
 libs group (bin)...found
 web owner (www)...MISSING
 web group (www)...MISSING
CLI dependencies:
 Term::ReadKey...found
 Getopt::Long = 2.24...found
 HTTP::Request::Common...found
 Term::ReadLine...found
 Text::ParseWords...found
 LWP...found
CORE dependencies:
 Class::ReturnValue = 0.40...found
 Text::Quoted = 2.02...found
 CSS::Squish = 0.06...MISSING
 Encode = 2.13...MISSING
 Encode version 2.13 required--this is only version 2.01
 Module::Versions::Report = 1.05...MISSING
 Module::Versions::Report version 1.05 required--this is

only version 1.03
 MIME::Entity = 5.425...MISSING
 MIME::Entity version 5.425 required--this is only 
version 5.417
 DBI = 1.37...found
 Locale::Maketext::Lexicon = 0.32...found
 Devel::StackTrace = 1.19...MISSING
 Devel::StackTrace version 1.19 required--this is only 
version 1.13
 Digest::base...found
 Time::ParseDate...found
 File::Temp = 0.18...MISSING
 File::Temp version 0.18 required--this is only version 
0.16
 Locale::Maketext = 1.06...found
 Tree::Simple = 1.04...found
 Text::Template...found
 Scalar::Util...found
 HTML::Scrubber = 0.08...found
 File::Spec = 0.8...found
 Calendar::Simple...found
 DBIx::SearchBuilder = 1.54...MISSING
 DBIx::SearchBuilder version 1.54 required--this is only

version 1.49
 Mail::Mailer = 1.57...found
 File::ShareDir...MISSING
 Regexp::Common...found
 Digest::MD5 = 2.27...found
 HTML::Entities...found
 Cache::Simple::TimedExpiry...found
 File::Glob...found
 Locale::Maketext::Fuzzy...found
 Time::HiRes...found
 Text::Wrapper...found
 Log::Dispatch = 2.0...found
 UNIVERSAL::require...found
 Email::Address...MISSING
DASHBOARDS dependencies:
 HTML::RewriteAttributes = 0.02...MISSING
 MIME::Types...found
FASTCGI dependencies:
 CGI::Fast...found
 CGI = 3.38...MISSING
 CGI version 3.38 required--this is only version 3.05
 FCGI...found
GD dependencies:
 GD::Text...found
 GD...found
 GD::Graph...found
GPG dependencies:
 PerlIO::eol...MISSING
 GnuPG::Interface...MISSING
ICAL dependencies:
 Data::ICal...MISSING
MAILGATE dependencies:
 Pod::Usage...found
 HTML::TreeBuilder...found
 Getopt::Long...found
 HTML::FormatText...found
 LWP::UserAgent...found
MASON dependencies:
 Storable = 2.08...found
 CSS::Squish = 0.06...MISSING
 Apache::Session = 1.53...found
 Errno...found