Re: [rt-users] could not find component for path MyCalendar
On Wed, Feb 8, 2012 at 20:42, senior.unix senior.u...@gmail.com wrote: I just installed RT3.8.8 and when I log in I get the following at the RT at a glance (this is because we're using this as a test bed for RT 4.0.4 migration) : could not find component for path 'MyCalendar' Here is what it looks like in my RT_SiteConfig.pm : # Calendar details can be found under http://cpansearch.perl.org/src/NCHUCHE/RTx-Calendar-0.07/README Set(@Plugins, qw(RTx::Calendar)); Set($CalendarDisplayOwner, 1); Set($ICalTicketType, Data::ICal::Entry::Event); Set($ICalReminderType ,Data::ICal::Entry::Todo); @CalendarPopupFields = ('Status', 'OwnerObj-Name', 'DueObj-ISO'); Set(@Active_MakeClicky, qw(httpurl)); Set(@Plugins, qw(RTx::AssetTracker::System)); Set(@Plugins, qw(RTx::EmailCompletion)); #Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction)); Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]); You need to put all plugins in one place Set(@Plugins, qw( RTx::Calendar RT::Extension::Another ...other plugins... )); Any and all help is greatly appreciated, Thanks, Scott RT Training Sessions (http://bestpractical.com/services/training.html) * Boston — March 5 6, 2012 -- Best regards, Ruslan. RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 6, 2012
Re: [rt-users] could not find component for path MyCalendar
Thanks Ruslan, it now looks like : Set(@Plugins, qw( RT::Extension::MergeUsers RTx::Calendar RTx::EmailCompletion RT::Authen::ExternalAuth )); but unfortunately the problems still persists. Any and all ideas are greatly sppreciated, Thanks, Scott On Feb 8, 2012, at 11:48 AM, Ruslan Zakirov wrote: On Wed, Feb 8, 2012 at 20:42, senior.unix senior.u...@gmail.com wrote: I just installed RT3.8.8 and when I log in I get the following at the RT at a glance (this is because we're using this as a test bed for RT 4.0.4 migration) : could not find component for path 'MyCalendar' Here is what it looks like in my RT_SiteConfig.pm : # Calendar details can be found under http://cpansearch.perl.org/src/NCHUCHE/RTx-Calendar-0.07/README Set(@Plugins, qw(RTx::Calendar)); Set($CalendarDisplayOwner, 1); Set($ICalTicketType, Data::ICal::Entry::Event); Set($ICalReminderType ,Data::ICal::Entry::Todo); @CalendarPopupFields = ('Status', 'OwnerObj-Name', 'DueObj-ISO'); Set(@Active_MakeClicky, qw(httpurl)); Set(@Plugins, qw(RTx::AssetTracker::System)); Set(@Plugins, qw(RTx::EmailCompletion)); #Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction)); Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]); You need to put all plugins in one place Set(@Plugins, qw( RTx::Calendar RT::Extension::Another ...other plugins... )); Any and all help is greatly appreciated, Thanks, Scott RT Training Sessions (http://bestpractical.com/services/training.html) * Boston — March 5 6, 2012 -- Best regards, Ruslan. RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 6, 2012
Re: [rt-users] could not find component for path MyCalendar
On Wed, Feb 08, 2012 at 12:11:07PM -0500, senior.unix wrote: Thanks Ruslan, it now looks like : Set(@Plugins, qw( RT::Extension::MergeUsers RTx::Calendar RTx::EmailCompletion RT::Authen::ExternalAuth )); but unfortunately the problems still persists. Have you installed the RTx-Calendar extension? Is it in /opt/rt3/local/plugins and readable by the webserver? -kevin On Feb 8, 2012, at 11:48 AM, Ruslan Zakirov wrote: On Wed, Feb 8, 2012 at 20:42, senior.unix senior.u...@gmail.com wrote: I just installed RT3.8.8 and when I log in I get the following at the RT at a glance (this is because we're using this as a test bed for RT 4.0.4 migration) : could not find component for path 'MyCalendar' Here is what it looks like in my RT_SiteConfig.pm : # Calendar details can be found under http://cpansearch.perl.org/src/NCHUCHE/RTx-Calendar-0.07/README Set(@Plugins, qw(RTx::Calendar)); Set($CalendarDisplayOwner, 1); Set($ICalTicketType, Data::ICal::Entry::Event); Set($ICalReminderType ,Data::ICal::Entry::Todo); @CalendarPopupFields = ('Status', 'OwnerObj-Name', 'DueObj-ISO'); Set(@Active_MakeClicky, qw(httpurl)); Set(@Plugins, qw(RTx::AssetTracker::System)); Set(@Plugins, qw(RTx::EmailCompletion)); #Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction)); Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]); You need to put all plugins in one place Set(@Plugins, qw( RTx::Calendar RT::Extension::Another ...other plugins... )); Any and all help is greatly appreciated, Thanks, Scott RT Training Sessions (http://bestpractical.com/services/training.html) * Boston — March 5 6, 2012 -- Best regards, Ruslan. RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 6, 2012 pgpxwJOn0o1Yr.pgp Description: PGP signature RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 6, 2012
Re: [rt-users] could not find component for path MyCalendar
Ahhh I stopped and restarted the httpd daemon and it is now working - thanks so much Scott On Feb 8, 2012, at 11:48 AM, Ruslan Zakirov r...@bestpractical.com wrote: On Wed, Feb 8, 2012 at 20:42, senior.unix senior.u...@gmail.com wrote: I just installed RT3.8.8 and when I log in I get the following at the RT at a glance (this is because we're using this as a test bed for RT 4.0.4 migration) : could not find component for path 'MyCalendar' Here is what it looks like in my RT_SiteConfig.pm : # Calendar details can be found under http://cpansearch.perl.org/src/NCHUCHE/RTx-Calendar-0.07/README Set(@Plugins, qw(RTx::Calendar)); Set($CalendarDisplayOwner, 1); Set($ICalTicketType, Data::ICal::Entry::Event); Set($ICalReminderType ,Data::ICal::Entry::Todo); @CalendarPopupFields = ('Status', 'OwnerObj-Name', 'DueObj-ISO'); Set(@Active_MakeClicky, qw(httpurl)); Set(@Plugins, qw(RTx::AssetTracker::System)); Set(@Plugins, qw(RTx::EmailCompletion)); #Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction)); Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]); You need to put all plugins in one place Set(@Plugins, qw( RTx::Calendar RT::Extension::Another ...other plugins... )); Any and all help is greatly appreciated, Thanks, Scott RT Training Sessions (http://bestpractical.com/services/training.html) * Boston — March 5 6, 2012 -- Best regards, Ruslan. RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 6, 2012