Re: [rt-users] rt4, centos, and fastcgi

2011-07-01 Thread James Moseley
mod_fastcgi and mod_fcgid require different configurations.  We haven't used
mod_fastcgi in quite some time, but here is our config for mod_fcgid:

LoadModule fcgid_module modules/mod_fcgid.so

# Use FastCGI to process .fcg .fcgi  .fpl scripts
# Don't do this if mod_fastcgi is present, as it will try to do the same
thing
IfModule !mod_fastcgi.c
  AddHandler fcgid-script fcg fcgi fpl
/IfModule

# Sane place to put sockets and shared memory file
SocketPath run/mod_fcgid
SharememPath run/fcgid_shm

# Main instance
Alias /rt/NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/



Since you have your RT instance inside a virtual host entry, your FastCgiServer
directive should also be inside that virtual host entry.

On Fri, Jul 1, 2011 at 10:52 AM, John Alberts 
john.albe...@exlibrisgroup.com wrote:

   Hi.  I just tried to upgrade to rt4 and I'm having the hardest time
 getting the web server to work.  For rt3, I was using webmux.pl in my
 apache configuration.

  I'm on CentOS 5.5 and using Apache 2.2.3.  I installed mod_fastcgi 2.4.6
 from source.  I've followed the example configurations in
 docs/web_deployment.pod for mod_fastcgi and mod_fcgid and both give me
 errors.  I've heard good things about mod_fastcgi, so I would prefer to get
 that going.

  Here is my mod_fastcgi apache config
  LoadModule fastcgi_module modules/mod_fastcgi.so

  #FastCgiIpcDir /tmp
 FastCgiServer /opt/rt4/sbin/rt-server.fcgi -processes 5 -idle-timeout 300

  VirtualHost mysite.com
   ### Optional apache logs for RT
   # Ensure that your log rotation scripts know about these files
   # ErrorLog /opt/rt4/var/log/apache2.error
   # TransferLog /opt/rt4/var/log/apache2.access
   # LogLevel debug

AddDefaultCharset UTF-8

Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images/
   ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/

DocumentRoot /opt/rt4/share/html
   Location /
  Order allow,deny
  Allow from all

   Options +ExecCGI
  AddHandler fastcgi-script fcgi
   /Location
 /VirtualHost


  When I start apache, I get the following errors in
 /var/log/https/error_log
  [Fri Jul 01 10:30:32 2011] [error] [client x.x.x.x] (13)Permission
 denied: FastCGI: failed to connect to server /opt/rt4/sbin/rt-server.fcgi:
 connect() failed
 [Fri Jul 01 10:30:32 2011] [error] [client x.x.x.x] FastCGI: incomplete
 headers (0 bytes) received from server /opt/rt4/sbin/rt-server.fcgi
 [Fri Jul 01 10:30:33 2011] [crit] (13)Permission denied: FastCGI: can't
 create server /opt/rt4/sbin/rt-server.fcgi: bind() failed
 [/etc/httpd/logs/fastcgi/f758b05f8779532382e3166ad1890013]



-- 
James Moseley


2011 Training: http://bestpractical.com/services/training.html

Re: [rt-users] rt4, centos, and fastcgi

2011-07-01 Thread John Alberts
Thanks.  I'll have to give this a try later tonight when I can have some 
downtime.


--
John Alberts
Cloud Optimization Engineer
Ex Libris (USA) Inc.
1350 E. Touhy Ave.  Suite 200 East
Des Plaines, IL 60018
Phone: 1-219-979-6560

Follow Ex Libris on Twitter: @exlibrisgrouphttp://twitter.com/ExLibrisGroup

From: James Moseley 
jmose...@corp.xanadoo.commailto:jmose...@corp.xanadoo.com
Date: Fri, 1 Jul 2011 11:50:39 -0500
To: John Alberts 
john.albe...@exlibrisgroup.commailto:john.albe...@exlibrisgroup.com
Cc: rt-users@lists.bestpractical.commailto:rt-users@lists.bestpractical.com 
rt-users@lists.bestpractical.commailto:rt-users@lists.bestpractical.com
Subject: Re: [rt-users] rt4, centos, and fastcgi

mod_fastcgi and mod_fcgid require different configurations.  We haven't used 
mod_fastcgi in quite some time, but here is our config for mod_fcgid:

LoadModule fcgid_module modules/mod_fcgid.so

# Use FastCGI to process .fcg .fcgi  .fpl scripts
# Don't do this if mod_fastcgi is present, as it will try to do the same thing
IfModule !mod_fastcgi.c
  AddHandler fcgid-script fcg fcgi fpl
/IfModule

# Sane place to put sockets and shared memory file
SocketPath run/mod_fcgid
SharememPath run/fcgid_shm

# Main instance
Alias /rt/NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/



Since you have your RT instance inside a virtual host entry, your FastCgiServer 
directive should also be inside that virtual host entry.

On Fri, Jul 1, 2011 at 10:52 AM, John Alberts 
john.albe...@exlibrisgroup.commailto:john.albe...@exlibrisgroup.com wrote:
Hi.  I just tried to upgrade to rt4 and I'm having the hardest time getting the 
web server to work.  For rt3, I was using webmux.plhttp://webmux.pl in my 
apache configuration.

I'm on CentOS 5.5 and using Apache 2.2.3.  I installed mod_fastcgi 2.4.6 from 
source.  I've followed the example configurations in docs/web_deployment.pod 
for mod_fastcgi and mod_fcgid and both give me errors.  I've heard good things 
about mod_fastcgi, so I would prefer to get that going.

Here is my mod_fastcgi apache config
LoadModule fastcgi_module modules/mod_fastcgi.so

#FastCgiIpcDir /tmp
FastCgiServer /opt/rt4/sbin/rt-server.fcgi -processes 5 -idle-timeout 300

VirtualHost mysite.comhttp://mysite.com
  ### Optional apache logs for RT
  # Ensure that your log rotation scripts know about these files
  # ErrorLog /opt/rt4/var/log/apache2.error
  # TransferLog /opt/rt4/var/log/apache2.access
  # LogLevel debug

  AddDefaultCharset UTF-8

  Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images/
  ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/

  DocumentRoot /opt/rt4/share/html
  Location /
 Order allow,deny
 Allow from all

 Options +ExecCGI
 AddHandler fastcgi-script fcgi
  /Location
/VirtualHost


When I start apache, I get the following errors in /var/log/https/error_log
[Fri Jul 01 10:30:32 2011] [error] [client x.x.x.x] (13)Permission denied: 
FastCGI: failed to connect to server /opt/rt4/sbin/rt-server.fcgi: connect() 
failed
[Fri Jul 01 10:30:32 2011] [error] [client x.x.x.x] FastCGI: incomplete headers 
(0 bytes) received from server /opt/rt4/sbin/rt-server.fcgi
[Fri Jul 01 10:30:33 2011] [crit] (13)Permission denied: FastCGI: can't create 
server /opt/rt4/sbin/rt-server.fcgi: bind() failed 
[/etc/httpd/logs/fastcgi/f758b05f8779532382e3166ad1890013]



--
James Moseley



2011 Training: http://bestpractical.com/services/training.html

Re: [rt-users] rt4, centos, and fastcgi

2011-07-01 Thread John Alberts
I gave it another try using fcgid and now I have errors about running it being 
configured to run on the wrong port, which makes no sense.

Here is the apache error log
[Fri Jul 01 13:58:24 2011] [warn] module fcgid_module is already loaded, 
skipping
[Fri Jul 01 13:58:24 2011] [notice] Digest: generating secret for digest 
authentication ...
[Fri Jul 01 13:58:24 2011] [notice] Digest: done
[Fri Jul 01 13:58:24 2011] [notice] Apache/2.2.3 (CentOS) configured -- 
resuming normal operations
[Fri Jul 01 13:58:27 2011] [warn] mod_fcgid: stderr: [Fri Jul  1 18:58:27 2011] 
[warn]: The actual SERVER_PORT (80) does NOT match the configured WebPort 
(443). Perhaps you should Set($WebPort, 80); in RT_SiteConfig.pm, otherwise 
your internal links may be broken. 
(/opt/rt4/sbin/../lib/RT/Interface/Web.pm:1079)
[Fri Jul 01 13:58:27 2011] [warn] mod_fcgid: stderr: [Fri Jul  1 18:58:27 2011] 
[warn]: The actual SERVER_NAME (aspdev.hosted.exlibrisgroup.com) does NOT match 
the configured WebDomain (helpdesk.hosted.exlibrisgroup.com). Perhaps you 
should Set($WebDomain, 'aspdev.hosted.exlibrisgroup.com'); in R
[Fri Jul 01 13:58:31 2011] [warn] mod_fcgid: stderr: T_SiteConfig.pm, otherwise 
your internal links may be broken. 
(/opt/rt4/sbin/../lib/RT/Interface/Web.pm:1092)
[Fri Jul 01 13:58:31 2011] [warn] mod_fcgid: stderr: [Fri Jul  1 18:58:27 2011] 
[warn]: The actual SCRIPT_NAME () does NOT match the configured WebPath (/rt4). 
Perhaps you should Set($WebPath, ''); in RT_SiteConfig.pm, otherwise your 
internal links may be broken. (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:1097)
[Fri Jul 01 13:59:04 2011] [notice] caught SIGTERM, shutting down
[Fri Jul 01 13:59:04 2011] [notice] mod_fcgid: process 
/opt/rt4/sbin/rt-server.fcgi(22499) exit(shutting down), get stop signal 15

[Fri Jul 01 13:59:19 2011] [notice] Digest: generating secret for digest 
authentication ...
[Fri Jul 01 13:59:19 2011] [notice] Digest: done
[Fri Jul 01 13:59:20 2011] [notice] Apache/2.2.3 (CentOS) configured -- 
resuming normal operations


You can see above, after I remove the rt4.conf file, apache works fine.
Here is my fcgid configuration for RT.  When yum installed fcgid, it created a 
fcgid.conf file, so I'm showing that as well.

-=cat fcgid.conf
# This is the Apache server configuration file for providing FastCGI support
# through mod_fcgid
#
# Documentation is available at http://fastcgi.coremail.cn/doc.htm

LoadModule fcgid_module modules/mod_fcgid.so

# Use FastCGI to process .fcg .fcgi  .fpl scripts
# Don't do this if mod_fastcgi is present, as it will try to do the same thing
IfModule !mod_fastcgi.c
AddHandler fcgid-script fcg fcgi fpl
/IfModule

# Sane place to put sockets and shared memory file
SocketPath /var/run/mod_fcgid
SharememPath /var/run/mod_fcgid/fcgid_shm
--- .:root@aspdev:. (/etc/httpd/conf.d)
-=cat rt4.conf
LoadModule fcgid_module modules/mod_fcgid.so

VirtualHost helpdesk.hosted.exlibrisgroup.com
   ### Optional apache logs for RT
   # Ensure that your log rotation scripts know about these files
   # ErrorLog /opt/rt4/var/log/apache2.error
   # TransferLog /opt/rt4/var/log/apache2.access
   # LogLevel debug

   AddDefaultCharset UTF-8

   Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images/
   ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/

   DocumentRoot /opt/rt4/share/html
   Location /rt4
 Order allow,deny
 Allow from all

 Options +ExecCGI
 AddHandler fcgid-script fcgi
  /Location
/VirtualHost


If I remove the rt4.conf file and restart the server, apache works fine and all 
of my other sites work just fine, even with ssl.



--
John Alberts
Cloud Optimization Engineer
Ex Libris (USA) Inc.
1350 E. Touhy Ave.  Suite 200 East
Des Plaines, IL 60018
Phone: 1-219-979-6560

Follow Ex Libris on Twitter: @exlibrisgrouphttp://twitter.com/ExLibrisGroup

From: John Alberts 
john.albe...@exlibrisgroup.commailto:john.albe...@exlibrisgroup.com
Date: Fri, 1 Jul 2011 18:15:12 +
To: James Moseley jmose...@corp.xanadoo.commailto:jmose...@corp.xanadoo.com
Cc: rt-users@lists.bestpractical.commailto:rt-users@lists.bestpractical.com 
rt-users@lists.bestpractical.commailto:rt-users@lists.bestpractical.com
Subject: Re: [rt-users] rt4, centos, and fastcgi

Thanks.  I'll have to give this a try later tonight when I can have some 
downtime.


--
John Alberts
Cloud Optimization Engineer
Ex Libris (USA) Inc.
1350 E. Touhy Ave.  Suite 200 East
Des Plaines, IL 60018
Phone: 1-219-979-6560

Follow Ex Libris on Twitter: @exlibrisgrouphttp://twitter.com/ExLibrisGroup

From: James Moseley 
jmose...@corp.xanadoo.commailto:jmose...@corp.xanadoo.com
Date: Fri, 1 Jul 2011 11:50:39 -0500
To: John Alberts 
john.albe...@exlibrisgroup.commailto:john.albe...@exlibrisgroup.com
Cc: rt-users@lists.bestpractical.commailto:rt-users@lists.bestpractical.com 
rt-users@lists.bestpractical.commailto:rt-users@lists.bestpractical.com
Subject: Re: [rt-users] rt4, centos, and fastcgi

mod_fastcgi and mod_fcgid require different

Re: [rt-users] rt4, centos, and fastcgi

2011-07-01 Thread James Moseley
You don't need both an RT4 and a fcgid conf file.  Paste exactly what I put
in my previous reply (correcting for obvious path differences) into, say, a
file named rt.conf and then rename your current RT-associated config files
to something like rt4.conf.old and fcgid.conf.old then restart.

Let's try to get it to work outside of a virtual host first then let's
examine the errors.

You should also set the following (or something like it) in your site config
file.

Set($WebPath , /rt);
Set($WebBaseURL , https://actual server name);
Set($WebImagesURL , $WebPath . /NoAuth/images/);

Once you get this working, then you can try mucking around with a virtual
host.

Note, that I'm also running /opt/rt3/bin/mason_handler.fcgi vs.
sbin/rt-server.fcgi.

Obviously, I'm still running RT3 and I haven't read the documentation about
fast CGI use under RT4.

On Fri, Jul 1, 2011 at 2:08 PM, John Alberts john.albe...@exlibrisgroup.com
 wrote:

   I gave it another try using fcgid and now I have errors about running it
 being configured to run on the wrong port, which makes no sense.

  Here is the apache error log
  [Fri Jul 01 13:58:24 2011] [warn] module fcgid_module is already loaded,
 skipping
 [Fri Jul 01 13:58:24 2011] [notice] Digest: generating secret for digest
 authentication ...
 [Fri Jul 01 13:58:24 2011] [notice] Digest: done
 [Fri Jul 01 13:58:24 2011] [notice] Apache/2.2.3 (CentOS) configured --
 resuming normal operations
 [Fri Jul 01 13:58:27 2011] [warn] mod_fcgid: stderr: [Fri Jul  1 18:58:27
 2011] [warn]: The actual SERVER_PORT (80) does NOT match the configured
 WebPort (443). Perhaps you should Set($WebPort, 80); in RT_SiteConfig.pm,
 otherwise your internal links may be broken.
 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:1079)
 [Fri Jul 01 13:58:27 2011] [warn] mod_fcgid: stderr: [Fri Jul  1 18:58:27
 2011] [warn]: The actual SERVER_NAME (aspdev.hosted.exlibrisgroup.com)
 does NOT match the configured WebDomain (helpdesk.hosted.exlibrisgroup.com).
 Perhaps you should Set($WebDomain, 'aspdev.hosted.exlibrisgroup.com'); in
 R
 [Fri Jul 01 13:58:31 2011] [warn] mod_fcgid: stderr: T_SiteConfig.pm,
 otherwise your internal links may be broken.
 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:1092)
 [Fri Jul 01 13:58:31 2011] [warn] mod_fcgid: stderr: [Fri Jul  1 18:58:27
 2011] [warn]: The actual SCRIPT_NAME () does NOT match the configured
 WebPath (/rt4). Perhaps you should Set($WebPath, ''); in RT_SiteConfig.pm,
 otherwise your internal links may be broken.
 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:1097)
 [Fri Jul 01 13:59:04 2011] [notice] caught SIGTERM, shutting down
 [Fri Jul 01 13:59:04 2011] [notice] mod_fcgid: process
 /opt/rt4/sbin/rt-server.fcgi(22499) exit(shutting down), get stop signal 15

  [Fri Jul 01 13:59:19 2011] [notice] Digest: generating secret for digest
 authentication ...
 [Fri Jul 01 13:59:19 2011] [notice] Digest: done
 [Fri Jul 01 13:59:20 2011] [notice] Apache/2.2.3 (CentOS) configured --
 resuming normal operations


  You can see above, after I remove the rt4.conf file, apache works fine.
 Here is my fcgid configuration for RT.  When yum installed fcgid, it
 created a fcgid.conf file, so I'm showing that as well.

  -=cat fcgid.conf
 # This is the Apache server configuration file for providing FastCGI
 support
 # through mod_fcgid
 #
 # Documentation is available at http://fastcgi.coremail.cn/doc.htm

  LoadModule fcgid_module modules/mod_fcgid.so

  # Use FastCGI to process .fcg .fcgi  .fpl scripts
 # Don't do this if mod_fastcgi is present, as it will try to do the same
 thing
 IfModule !mod_fastcgi.c
 AddHandler fcgid-script fcg fcgi fpl
 /IfModule

  # Sane place to put sockets and shared memory file
 SocketPath /var/run/mod_fcgid
 SharememPath /var/run/mod_fcgid/fcgid_shm
 --- .:root@aspdev:. (/etc/httpd/conf.d)
 -=cat rt4.conf
 LoadModule fcgid_module modules/mod_fcgid.so

  VirtualHost helpdesk.hosted.exlibrisgroup.com
### Optional apache logs for RT
# Ensure that your log rotation scripts know about these files
# ErrorLog /opt/rt4/var/log/apache2.error
# TransferLog /opt/rt4/var/log/apache2.access
# LogLevel debug

 AddDefaultCharset UTF-8

 Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images/
ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/

 DocumentRoot /opt/rt4/share/html
Location /rt4
  Order allow,deny
  Allow from all

   Options +ExecCGI
  AddHandler fcgid-script fcgi
   /Location
 /VirtualHost


  If I remove the rt4.conf file and restart the server, apache works fine
 and all of my other sites work just fine, even with ssl.



-- 
James Moseley
610-934-7307


2011 Training: http://bestpractical.com/services/training.html