Re: [rt-users] user rights for basic on dashboard
Hi Can some one give me some reference at least :( Thanks and Regards From: Asanka Gunasekera asanka_gunasek...@yahoo.co.uk To: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com Sent: Tuesday, 10 July 2012, 13:07 Subject: user rights for basic on dashboard Hi I am having 3 issues in user permissions 1. When I try to create a ticket as minimum privileged user on a queue I can see and select the “status” and the “owner” under Basics. How can I hide this from selected users (requesters) 2. When the requester goes in to basic under ticket, here too he can see this users list, can we disable this as well from a selected users. 3. Is there any chance of we display closed issues by queue on the dashboard Thanks and Regards
Re: [rt-users] user rights for basic on dashboard
On Tue, Jul 10, 2012 at 10:37 AM, Asanka Gunasekera asanka_gunasek...@yahoo.co.uk wrote: Hi I am having 3 issues in user permissions 1. When I try to create a ticket as minimum privileged user on a queue I can see and select the “status” and the “owner” under Basics. How can I hide this from selected users (requesters) By conditionally hiding this inputs in mason components. People would still be able to set them using arguments in URL, but it would require effort and knowledge. 2. When the requester goes in to basic under ticket, here too he can see this users list, can we disable this as well from a selected users. Again, hide code with conditions. 3. Is there any chance of we display closed issues by queue on the dashboard Not sure what you mean here. Thanks and Regards -- Best regards, Ruslan.
