[sane-devel] fujitus scansnap ix500 (not found by sane-find-scanner)
Hi, I'm trying to get a ix500 work on my pc with ubuntu 14.04 freshly installed; the scanner is attached through usb cable to a usb2 port (my pc has only usb2 ports) when the usb cable is first connected (or the scanner is switched on), dmesg reports usb 2-6: new high-speed USB device number 6 using ehci-pci usb 2-6: New USB device found, idVendor=04c5, idProduct=132b usb 2-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 usb 2-6: Product: ScanSnap iX500 usb 2-6: Manufacturer: Fujitsu the backend is installed from the debian libsane package (version number 1.0.23-3ubuntu3) I've modified the fujitsu.conf file appending at the end #ScanSnap iX500 usb 0x04c5 0x132b I've also modified /etc/default/saned to have RUN=yes and restarted with sudo service saned restart (the service starts with no errors) sane-find-scanner *does not* find anything, even with sudo sudo scanimage -L remains silend for almost a minute, during which the scanner's blue light change status, becomes half/orange and flashing ; after a minute or more, the response is No scanners were identified. any suggestion? where to start? thanks!! -- View this message in context: http://sane.10972.n7.nabble.com/fujitus-scansnap-ix500-not-found-by-sane-find-scanner-tp18666.html Sent from the SANE - Dev mailing list archive at Nabble.com. -- sane-devel mailing list: sane-devel@lists.alioth.debian.org http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel Unsubscribe: Send mail with subject unsubscribe your_password to sane-devel-requ...@lists.alioth.debian.org
Re: [sane-devel] fujitus scansnap ix500 (not found by sane-find-scanner)
Dear allan, thanks for the quick reply following your advice, I've installed 1.0.24 (after installing libusb-dev package, I've followed standard procedure: ./configure, make and sudo make install, now executables are under /usr/local/bin ) now sane-find-scanner works /usr/local/bin/sane-find-scanner found USB scanner (vendor=0x04c5, product=0x132b) at libusb:002:007 - and with sudo it works even better: sudo /usr/local/bin/sane-find-scanner found USB scanner (vendor=0x04c5 [Fujitsu], product=0x132b [ScanSnap iX500]) at libusb:002:007 however sadly sudo /usr/local/bin/scanimage -L No scanners were identified. If you (etc. etc.) again the scanner remains stuck with a yellow flashing half-light any suggestion? I am concerned about the message received when the scanner is powered on (from dmesg): usb 2-6: new high-speed USB device number 7 using ehci-pci is it normal ehci-pci?? any help is really welcome thanks Andrea -- View this message in context: http://sane.10972.n7.nabble.com/fujitus-scansnap-ix500-not-found-by-sane-find-scanner-tp18666p18675.html Sent from the SANE - Dev mailing list archive at Nabble.com. -- sane-devel mailing list: sane-devel@lists.alioth.debian.org http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel Unsubscribe: Send mail with subject unsubscribe your_password to sane-devel-requ...@lists.alioth.debian.org
Re: [sane-devel] fujitus scansnap ix500 (not found by sane-find-scanner)
ouch! you're so right SANE_DEBUG_FUJITSU=5 scanimage -L [sanei_debug] Setting debug level of fujitsu to 5. [fujitsu] sane_init: fujitsu backend 1.0.111, from sane-backends 1.0.23 [fujitsu] sane_get_devices: config option buffer-size (262144) is 65536, warning! I don't understand, how can it be? did it link to the wrong libraries during compilation? how can I get the correct link? -- View this message in context: http://sane.10972.n7.nabble.com/fujitus-scansnap-ix500-not-found-by-sane-find-scanner-tp18666p18678.html Sent from the SANE - Dev mailing list archive at Nabble.com. -- sane-devel mailing list: sane-devel@lists.alioth.debian.org http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel Unsubscribe: Send mail with subject unsubscribe your_password to sane-devel-requ...@lists.alioth.debian.org
Re: [sane-devel] fujitus scansnap ix500 (not found by sane-find-scanner)
Thanks!! Before changing /etc/ld.so.conf I try simplest methods, e.g. 1) change name of /usr/lib/sane to /usr/lib/sane_OLDVERSION hoping that it is sufficient to remove them from dynamical linking, but it did'nt work (wonder why...) 2) prepend LD_LIBRARY_PATH=/usr/local/lib to the executable; this worked but only with sudo LD_LIBRARY_PATH=/usr/local/lib SANE_DEBUG_FUJITSU=5 scanimage -L [sanei_debug] Setting debug level of fujitsu to 5. [fujitsu] sane_init: fujitsu backend 1.0.117, from sane-backends 1.0.24 [fujitsu] sane_get_devices: config option buffer-size (262144) is 65536, warning! [fujitsu] connect_fd: could not open device: 11 No scanners were identified. (etc.) or otherwise with sudo: sudo LD_LIBRARY_PATH=/usr/local/lib SANE_DEBUG_FUJITSU=5 scanimage -L [sanei_debug] Setting debug level of fujitsu to 5. [fujitsu] sane_init: fujitsu backend 1.0.117, from sane-backends 1.0.24 [fujitsu] sane_get_devices: config option buffer-size (262144) is 65536, warning! device `fujitsu:ScanSnap iX500:55189' is a FUJITSU ScanSnap iX500 scanner in conclusion now with sudo LD_LIBRARY_PATH=/usr/local/lib simple-scan I can get pages scanned!! Hints (or reference) on how to fix the permission problem? thanks a lot for the fast and precise help Andrea -- View this message in context: http://sane.10972.n7.nabble.com/fujitus-scansnap-ix500-not-found-by-sane-find-scanner-tp18666p18680.html Sent from the SANE - Dev mailing list archive at Nabble.com. -- sane-devel mailing list: sane-devel@lists.alioth.debian.org http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel Unsubscribe: Send mail with subject unsubscribe your_password to sane-devel-requ...@lists.alioth.debian.org
Re: [sane-devel] fujitus scansnap ix500 (not found by sane-find-scanner)
Ok, for the record (maybe useful for other people), in ubuntu udev is controlling usb devices mounting I've created the new file /etc/udev/rules.d/40_fujitsu_scanner.rules which contains the line SUBSYSTEM==usb, ENV{DEVTYPE}==usb_device, ATTR{idVendor}==04c5, ATTR{idProduct}==132b, MODE:=666 and now, whenever I switch on the scanner, the device is created with the right permissions, no more need of sudo thanks again Andrea -- View this message in context: http://sane.10972.n7.nabble.com/fujitus-scansnap-ix500-not-found-by-sane-find-scanner-tp18666p18682.html Sent from the SANE - Dev mailing list archive at Nabble.com. -- sane-devel mailing list: sane-devel@lists.alioth.debian.org http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel Unsubscribe: Send mail with subject unsubscribe your_password to sane-devel-requ...@lists.alioth.debian.org