Hi

Please let me know your interest for this position

Reply back with expected hourly rate

 

Interview Mode-In Person Only 

 

Location: Lansing, MI

Duration: 12+ months

Rate: Open

 

Job Description

This position administers the controlling software for both telephone PBX
(Avaya Call Management System and Definity G3 System) and voicemail (Cisco
Unity) systems serving 20K+ State employees.  This includes the Avaya switch
software that defines service options (e.g. number of lines, long distance
calling privileges, characteristics of call centers, voicemail options,
etc.)

 

Knowledge of telecommunications technology.  Above average verbal and
writing skills, poise, tact, diplomacy, self-confidence, ability to
interpret and apply technical instructions and guidelines to job
performance; extreme attention to details is essential.

 

Skills Needed

Avaya System Administration (Moves, Adds, Changes) experience  Required
1 Years

Avaya Call Management (Contact Center reporting) experience     Required
1 Years

Cisco Unity Voicemail experience      Highly desired            1 Years

Remedy Ticketing System experience            Desired           1 Years

Experience with Sharepoint                Desired

Experience with Changepoint             Desired

 

 

Thanks
Archit
 
Archit Jain
Software People Inc.
 <mailto:bhaskar.nain...@softwarepeople.us> archit.j...@softwarepeople.us
Ph: 631-739-8782 C Fax: 631-574-3122
Gtalk: ajain0102

Certifications: NY MWBE, VA SWaM, DE OMWBE, MA MWBE

 

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