Please Share Me Profile --  dhira...@idctechnologies.com
<rox.realdhi...@gmail.com>



*Role: Network Admin*

*Job Location: Woonsocket, RI*

*Duration: Long Term Contract *

*Interview: Telephonic/Skype*



*Must Have:*

3+ years exceptional implementation, administration, troubleshooting and
support experience with Cisco UC/UCCE/ICM/CVP Enterprise applications ?
Design, integration, and enhancement experience with UC/UCCE/ICM/CVP
Enterprise is highly desired? Must have experience in Cisco Communications
Manager, Cisco Unity Connection and Cisco Emergency Responder? Must have
experience in Cisco Voice Gateways (Ingress/Egress) and VXML Gateways.
Experience in Oracle Acme Packet SBC is highly desired? Must have
experience developing CISCO ICM Scripts and Cisco CVP applications.
Experience in creating design documents and developing CVP custom elements
and web services using Java are highly desired? Should have experience in
developing and modifying custom CUIC reports? Should have expertise in
troubleshooting UC/UCCE/ICM/CVP/Gateways issues (SQL Query
Analyzer/RCD/TCD/Call Trace/Log Analysis)? Familiarity with SCCP, SIP, MGCP
protocols? Exposure to 3rd party applications like Nuance ASR/TTS, in
Contact voice recorder, Aceyus reporting and VistaPoint Attendant Console ?
Ability to work in a delivery support environment that involves structured
processes and timelines Candidates are able to perform the following
tasks:? Uninstall and install CAD? Call routing issues? Trouble shooting
IVR issues? Trouble shooting system wide call flow issues? Reporting access
issues for CUIC On the UC side, candidates should have the following skill
sets? Ability to build CUCM server? Ability to build CUC server? Ability to
build CER server? Build PCA server? Experience with UC apps administration
pages? Knowledge of CER, Call Manager, Unity Connection? Ability to
troubleshoot call routing? Experience with voice protocols such as H323,
MGCP, SCCP? Ability to perform IOS configurations & troubleshooting?
Knowledge and ability to troubleshoot all the above as part of day 2 support




Regards,

  *Dhiraj*

| *IDC Technology* |
Office: 408-418-5778 Ext: 3075 | *dhira...@idctechnologies.com
<dhira...@idctechnologies.com>* |

<https://in.linkedin.com/pub/dhiraj-kumar/6b/b65/a4a>

 Yahoo/Gtalk - trg.dhiraj

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