*Reply me on sy...@systelinc.com <sy...@systelinc.com>* *Job Title: Sr. Engineer CISCO Voice* *Work Location: San Diego, CA* *Duration: 6+ Months*
****Passport copy is mandatory for H1B Candidates (NO OPT'S)**** *Job Description:-* *Skills : Cisco Voice, Call Manager, Unity , ININ and Contact Center* *EXPERIENCE - 8+ Years experience* • CCNP voice or Equivalent level or superior level knowledge with demonstrable experience will be considered. • Experience with Cisco call Manager • End to End IP Telephony Service Infrastructure • ININ contact center administration • User account management, licensing, liason with internal organization, • Troubleshooting functionality issues, • Cisco Contact center UCCX • Cisco CUCM Call Manager • Cisco Voicemail Unity Connection • Voice Gateways and Gatekeepers • Project Enhancement task for Telephony • Requirement gathering from multiple business partners • Call flow , queue creation • Managing and maintaining Dial Plans, Partitions, Calling Search Spaces, Route Patterns, and troubleshooting/working with Cisco TAC • Provision new route patterns between ININ and Call Manager • Liaison with carriers for new no. provisioning • Manage cisco unity voicemail • Manage right fax • Summary Usage and Outage, • Systems Availability • MACD Users, Phones and voice services • Voice infrastructure Server operations • Vendor Management for OEM incident resolution and HWSW contract renewals • Voice application backup & recovery management • Designing Call flow for contact centre as per business requirement • Voice Network Assessment, Capacity planning and recommendations • Troubleshooting & Resolution of complex Voice network problems • RCA for identified Priority 1 issues • Implement minor system upgrades • Deploy major upgrades globally with available resources and agreed upon timelines • Deploy new voice services at remote offices. Thanks & Regards *Syed Zameer* Direct: +1-678-203-2389 E: sy...@systelinc.com E: sy...@systelcomputers.com G: syedz.systel -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at https://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
