Hi, Please respond if you have any suitable profiles to t...@zodiac-solutions.us
*Job role: Technical Business Analyst* *Hiring:6 + Contract* *Location: Dearborn MI* *Need Only Locals /F2F Must* *H1B also Fine* *Job Summary:* Technical Business Analyst role will be responsible for production support of Consumer Connection. Triage of incidents, change request and support tasks and data & project analysis. *Essential Job Functions: * • Support all operational aspects of the ConsumerConnection product • Investigate new/unknown/existing issues in ConsumerConnection. Clearly document all findings in the issue tracking system. • Utilize issue tracking system (JIRA) daily. • Provide feedback to the clients and technology managers. • Generate routine and ad-hoc reporting and analysis to assist in evaluating production performance and resolving issues • Review and analyze data and requirements and test plans/cases in support of existing and new initiatives. • Participate in UAT, help to identify and report bugs, user-interface problems, documentation, or other potential problems (from both the Technical Support and the Customer/End User perspective). • Provide support for and minor enhancements to reports utilized by the QC process. • Perform other duties as needed Other Responsibilities: 1. Participate daily support triage meetings and other regular meetings as required 2. Participate in documentation of support processes and methods 3. Maintain current set of FordDirect’s existing documentation Minimum • Bachelor’s degree with at least three to five years related experience or Thanks & Regards *Teja* Zodiac Solutions Inc. Email: t...@zodiac-solutions.us <sh...@zodiac-solutions.com> www.zodiac-solutions.com 880 E Swedesford Road, Suite #210|Wayne, PA 19087 -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at https://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
