*Business Analyst with claim healthcare **Insurance **experience* · *Strong healthcare (Health Insurance / Payer) experience*
· *Strong BA and Delivery lead (ability to coordinate and manage the delivery of requirements)* · *Good communication and customer facing skills* *This is a 6-12 month contract in Westbury, NY.* *Looking for someone who has been involved in new product implementations with customers in Healthcare. Candidates MUST have outstanding communication skills since this is a customer facing position. They will hire from a phone interview. * *We are actively looking for an Implementation Analyst who will be leading implementation of Employers, Hospital System and program administration for the launch of new commercial business and operations. * The Implementation Analyst will provide the services for successful, high quality implementation of our products with our healthcare customers (Plan sponsors/ Employers, Hospital systems). This role will handle multiple, independent projects while supporting each customer through various phases including analysis and configuration, testing and validation, application design and training, as well as resolving the day-to-day client issues post-implementation. He/she will take direction from Implementation Leads as needed, but be able to prioritize and resolve issues independently or in a team environment. A successful Implementation Analyst must be able to appropriately manage problem resolution providing clear explanation as to issue and the path to resolution; and should have strong technology, communication, and problem solving skills. *Principal Duties & Responsibilities* - Work directly with management and project teams to understand business needs, goals, priorities and key issues. - Provides analytical, problem solving expertise, including: definition and documentation, business workflow analysis, specifications, requirements definition and documentation. - Host internal and customer meetings creating appropriate presentations. - Keep project plans, issues and status documentation up to date. - *Employers / Plan sponsor Implementation:* - Work with clients and internal business partners as a member of an implementation team, collect and analyze business requirements for client implementations; produce functional specifications used by clients, business partners and development teams. - Work with Employer and IT team to configure benefits administration system rules, interfaces and other functions as designed by the solution architect - Complete unit testing on configuration for business requirements - Ensures configuration addresses client requirements and adheres to the approved design - Responds to and analyzes user submitted configuration issues in a timely manner - Ensures timely resolution of configuration enhancement requests and issues - Proactively communicates progress on issue resolution with Implementation Leads and PMO - Liaise with internal and external providers (e.g. Health Plan Administrator and Ancillary & Voluntary product Vendors – CDH, Rx, Dental, Voluntary) to resolve issues that may arise - Understands the Scope of Work and any Service Level Agreements under the Employer's contract. Identifies scope changes and communicates them to the Account Manager. - Tracks and communicates documentation updates and provides necessary information for Account Manager when requirements or processing changes are needed - Identifies risks to client satisfaction on a timely basis - Keep abreast of legislation and industry trends particularly as it relates to benefits administration and healthcare EDI *Hospital Systems Implementation: * - Leverage a disciplined approach and process for a successful implementation - Determine clear deliverables and responsibilities of the Hospital Integrated Delivery System vs. Health Plan - Elicit, capture requirements and manage the end-to-end implementation - Work with Employer and IT team to configure benefits administration system rules, interfaces and other functions as designed by the solution architect - Support the transition from project to Operational. *Qualifications* - Three or more years of relevant experience in business and/or systems analysis related to HR, payroll, group benefits, insurance, or other technology-intensive environment - Excellent problem solving and analytical skills - Knowledge of BA/ PM Tools JIRA, Confluence, MS Project, Visio, TFS - Experience with Customer Facing Portal ( Member, Provider, Employer) a plus - Experience with electronic data feeds; or other EDI tools will be considered an asset - *Communication:* Excellent written and verbal communication skills; including the ability to communicate effectively with clients, management and peers and act as an advocate for documentation - *Teamwork:* Works well as a member of a team and provides relevant information to others in assisting with client issues; inspires others through energy, enthusiasm, and optimism; understands and leverages the company's structure and relationships as well as pursues organization support and resources - *Client Relationship:* Instills credibility and confidence; follows up regularly and builds successful partnerships; identifies and understands the client's specific needs and problems. - *Problem Solving and Analysis:* Generates creative approaches to addressing problems and opportunities; Identifies and weighs options, makes sound decisions after reviewing all relevant information; Anticipates and plans for potential problems; takes calculated risks; recognizes impact of solutions - *Technical Knowledge: *Demonstrates ability to use technology effectively and productively; continually updates skills and knowledge; addresses problems as they arise or seeks help as appropriate; understands how to work efficiently in system setup following development life cycle. *Regards,* *Manju Shree* *Sr IT Recruiter* *IDC Technologies, Inc. 1851 McCarthy Boulevard, Suite 116,Milpitas, CA, USA, 95035* *Phone: 408-457-9381-4085|Fax: **408-608-6088* <408-608-6088>* | * *Email: **ma...@idctechnologies.com* <kara...@idctechnologies.com>*| Web: * *www.idctechnologies.com* <http://www.idctechnologies.com/> -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. 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