Hi, We have a urgent requirement for a CRM Business Analyst for one of our client at Cupertino, CA
Position: CRM Business Analyst at Cupertino, CA Job Location: Cupertino, CA Duration: 1 yr contract Required Skill set: * Around 7 years of experience in consumer support space * MUST HAVE EXPERIENCE ON 'onDevice Support' AND INTEGRATION WITH CRM systems from ON Device * Excellent communication skills through a variety of media. Should be able to participate in onsite meetings and on calls. * Strong Analytical skills , Meeting management skills * Ability to perform well in a high-pressure environment. Description: * Assist Business leads and SME's in initial high level requirement definition and gathering. * Responsible for functional requirement gathering and creation of Business Requirements Document * Responsible for business validation and resolving issues during UAT/QA testing and Go-Live Support * Diagnose complex problems, perform issues analysis and propose solutions and or provide recommendations * Responsible for business process improvement with strong contribution from process perspective * Good functional and technical understanding and hands on experience on various versions of software applications such as on/off diagnostics, guided trouble shooting etc.. * The ability to visualize and create high-level models that can be used in future analysis and mature the business architecture * Apply a structured business architecture approach and methodology for capturing the key views of the business unit in context of the enterprise * Develop architectural roadmaps/plans . Thanks and Regards Josh Green, ObjectWin Technology, Inc. 14800 St. Mary's Ln., Suite 100, Houston, Texas 77079 Fax: Direct: 832-485-3654 | Fax: 832-485-3685 | [cid:image001.jpg@01CBE55D.10E89BB0]<http://www.objectwin.com/> www.objectwin.com<http://www.objectwin.com/> | josh.gr...@objectwin.com<mailto:mjosh.gr...@objectwin.com> Deloitte 2006 & 2007 Technology Fast 500 North America Microsoft Gold Certified Partner Oracle Certified Partner A Certified MBE Company -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. To unsubscribe from this group, send email to sap-or-oracle-financials+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/sap-or-oracle-financials?hl=en.
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