DIRECT CLIENT // Desktop Support Specialist
I have a very urgent DIRECT CLIENT requirement for Desktop Support Specialist in Atlanta, GA. Please Let Me Know If you have available candidate, please reply with their word resume, location, rate and contact number. Please send the resumes at su...@cncconsulting.com Job Title : Desktop Support Specialist Location : Atlanta, GA Duration : 12 Months Selected candidates must be able to independently provide technical support to computer users. Must be able to distinguish between application, operating system, network, and hardware problems. Resolve problems, recreate problems, troubleshoot and escalate problems as needed. Provide efficient and friendly customer service. Troubleshoot complex software problems and provide solutions. Follow-up with customers. Document any new solutions or problems and submit to management. Communicate any problems or negative customer interactions to management. Service Desk Professionals will be expected to commit themselves to exceeding the customers' expectations daily. Selected will provide telephone/e-mail support and or desk side support as well as possible set ups. Required skills 2 yrs experience: Windows XP, 7 and 10 (Install, configure and trouble shoot) Microsoft Office 2010-13 Professional (Install, configure and trouble shoot) Use Image X to create multiply images for a large scale Windows 7 deployment, Diagnosing Hardware Problems Working knowledge of various printers (installation and configuration) Excellent grasp of the English Language. Ability to communicate information to appropriate persons Excellent customer service skills Enthusiasm Attention to detail. Communicates easily with non-technical individuals. Ability to work in a team environment. Must have effective interpersonal skills Ability to prioritize all tasks, projects, job duties Capability of working effectively under pressure Ability to utilize time management skills and able to multitask Must have excellent questioning skills as well as the ability to identify, isolate and communicate problems from and to all levels of customer base and staff Ability to provide problem-solving solutions over the phone and through email. PC deployment experience Thanks, Sunny Roy su...@cncconsulting.com -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at https://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.
Direct Client // Desktop Support Specialist // Charleston, SC
*Hiring: Desktop Support Specialist / Charleston, SCDirect ClientJob Title: Desktop Support SpecialistLocation: Charleston, SCDuration: 2 MonthsClient: State of SCNote: Need local candidateSCOPE OF THE PROJECT: THIS PROJECT ENTAILS WORKING AS A PART OF A PROJECT TEAM TO IDENTIFY, PREPARE AND ORGANIZE TECHNOLOGY ASSETS FOR REDEPLOYMENT AND/OR TRANSPORTATION TO CLIENT FACILITIES, DEPLOY AND INSTALL PERIPHERAL DEVICES SUCH AS PRINTERS, COPIERS AND SPECIALIZED EQUIPMENT, INTEGRATE AND TEST VARIOUS TECHNOLOGIES FOR CLASSROOM OPERATION. TECHNOLOGIES INCLUDE SMARTBOARD, DOCUMENT CAMERA, DOCKING STATION AND SOUND ENHANCEMENT. THIS PROJECT ALSO ENTAILS PROVIDING FRONT LINE TECHNICAL SUPPORT TO STAFF BEFORE, DURING AND UPON OCCUPANCY OF NEW FACILITY. DAILY DUTIES / RESPONSIBILITIES:DAILY DUTIES WILL ENTAIL THE PLANNING, PREPARATION OF DAILY ASSIGNMENTS UNDER THE SUPERVISION OF A PROJECT MANAGER. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: INSTALLING TECHNOLOGY DEVICES, ASSET TAGGING DEVICES, INPUTTING INVENTORY INFORMATION, VERIFYING DEVICE FUNCTIONALITY, CONFIGURING DEVICES FOR DEPLOYMENT, ANSWERING TECHNICAL QUESTIONS PRESENTED BY END USERS, DOCUMENTING ALL RELEVANT INFORMATION FOR PROJECT ARCHIVES, TECHNICAL TROUBLESHOOTING AND PROVIDING UPDATES TO PROJECT MANAGER. Configures and installs software for IT users' desktops and laptops. Involved in the installation and rollout of new software packages, upgrades and new desktop hardware. Maintains desktop software and hardware; supports mobile workforce. Provides Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based LAN systems. Troubleshoots problems using scripts and checklists as guides. Escalates to Tier 3 support when necessary. Documents problems and resolutions. May perform end-user training. Strong customer service skills are important in this position. Participates in the testing and evaluation of new desktop packages and implements prototypes.REQUIRED SKILLS :COMMUNICATIONS, INTERPERSONAL AND ORGANIZATIONAL PREFERRED SKILLS: MICROSOFT OFFICE SUITE, EXCEL, WORD, E-MAIL PROFICIENCY, FILE ORGANIZATIONREQUIRED EDUCATION: HIGH SCHOOL DIPLOMAREQUIRED CERTIFICATIONS:CCREQUIRED: Valid Driver’s License, Reliable TransportationPlease send resume to alb...@cncconsulting.com alb...@cncconsulting.com* -- You received this message because you are subscribed to the Google Groups SAP or Oracle Financials group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.
DIRECT CLIENT: Desktop Support Specialist - Brooklyn, NY - 1 yr,
I have a very urgent *DIRECT CLIENT* requirement for *Desktop Support Specialist* in *Brooklyn, NY* Please Let Me Know If you have available candidate, please reply with their word resume, location, rate and contact number. Please send the resumes at alb...@cncconsulting.com *Job Title: Desktop Support Specialist * *Location: Brooklyn, NY* *Duration: 1 yr,* Client seeks two (2) Certified Desktop Support Technicians to work with the Information Technology (IT) Division for a period of up to thirty-six (36) months. Client reserves the right to hire, at no additional cost, after a period of six (6) months. The Certified Desktop Support Technicians will primarily be responsible for day-to-day end user desktop support at one or both of client’s locations (Downtown Brooklyn and Long Island City). The Help Desk supports 400+ end users and peripherals. They will be responsible for meeting defined Service Level agreements and reporting through the Help Desk service ticket management system. The Certified Desktop Support Technician will work under the direct supervision of the Help Desk Supervisor or Distributed Systems Unit Manager to provide end user support. Duties will include: Respond to user phone calls and service requests. Independently identifying and troubleshoot user issues. Collaborate with other infrastructure units to resolve problems Document problem resolutions and share with the other members of the Help Desk team Perform software installs and patching on a monthly basis. Interface directly with users on all levels. The Certified Desktop Support Technician must be available to work a minimum of 35 hours per week. Work after business hours and on weekend may be required from time to time. Mandatory Skills: candidates must meet all the requirements below to be considered for the Certified Desktop Support Technician position. Minimum of three (3) years’ experience supporting Windows desktop clients (XP/Windows 7) At least one(1) of the following certifications is required: Certified Desktop Support Technician (MSDST) A+ Certified Possess strong analytical and troubleshooting skills. Experience with Windows desktop and user profiles setup. Experience setting up and troubleshooting printer issues. Knowledge of Active Directory user/security group administration Knowledge of Office 2007/2010 Excellent interpersonal skills including problem resolution and customer service. Preferred Experience: Support users in an environment running Windows 7 on Citrix virtual desktops. Experience with SCCM, WSUS Thanks, Albert Smith 720 789 5608 Phone -- You received this message because you are subscribed to the Google Groups SAP or Oracle Financials group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/groups/opt_out.
