Good day

May you and your family be In Peace
I have got a Interesting Job Opportunity If you are Interested please go
through it and revert me back with your updated resume.

Position: EDI Analyst
Location: Framingham MA
Duration:6+ Months

*Only Local Candidates will be considered.*

*Only GC -USC -TN -EAD-GC Candidates will be considered*

Must have EDI experience, API and XML knowledge
No visa sponsorships available at this time.

This role will partner with Support and Training Specialist and product
management team to ensure great vendor experience and the satisfaction of
internal and external customers

Key Responsibilities:
Liaise between vendors, merchants, product management, and engineering to
provide expert guidance and assistance regarding their integrations with
Exchange
Provide Level 1 and 2 support for the Vendor Support Specialists
Prepare and deliver platform user training to internal and external
stakeholders including vendors, merchants, and other appropriate audience
Subject Matter Expert for vendor integrations and across one or many of the
integrations methods (e.g. API, EDI etc.)
Create and maintain vendor integration knowledge base.
Collaborate with Marketplace Platforms product team and provide documented
vendor feedback on integrations features, requesting enhancements to
functionality for integration
Analyzing, interpreting and codifying customer feedback to feed into the
product development lifecycle
Propose system enhancements and fixes to improve user experience

Required:
Bachelors degree
3+ years of experience with enterprise software L2 support
Customer-facing implementation and support experience in an operational
environment
Strong EDI background (electronic data interchange)
Experience collaborating to articulate technical issues andrequirements to
both vendors and internal technical teams

Preferred Qualifications:
Prior customer-facing position
Excellent troubleshoot and problem-solving skills
Great verbal and written communication
Ability to handle high urgency situations and work on multiple priorities
simultaneously
Positive attitude and open mind
Process documentation and process improvement experience
API and XML knowledge a plus


*Vincent  Karoff  - Technical Recruiter*
vincent.kroff@gmail. <vinc...@panzersolutions.com>
Gtalk :vincent.kroff
skype :syed.abdullah784

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