*Hi * * Please lookup the below position and if you feel comfortable ,then please send me your updated resume. *
*Position : Voice Engineer Location : Maryville, TN * *Duration : 12+ Months * *Interview : Phone then Face to Face GC , USC Only* *NEED- Strong Cisco Unified Communications experience * *Job Requirement* • Minimum of three years related experience in infrastructure/network environments, experience in network engineering (hardware and software), network security practices and designing, planning and implementing LANs and WANs using the latest technology also helpful • High-end experience in PBX and/or Call Center systems engineering experience • Knowledge of Cisco Communication Manager, Unity, IOS voice gateways, Jabber, and Telepresence Ability to support, maintain and manage Call Centers operations in a dynamically changing environment • Ability to effectively troubleshoot Cisco IOS SIP gateways and TDM trunks • In-depth technical knowledge of Cisco UCCE/UCCE, or UCCX, ICM, CVP and Finesse is preferred • Escalation point for voice related issues. Work with Cisco TAC and assume the lead managing the Contact Center Enterprise environment • Ability to establish/maintain effective work relationships with all levels of personnel both internally and externally including executives, clients, vendors, and agencies • Excellent written, verbal communication and presentation skills • Support level knowledge with the use of tools, processes, and teamwork to resolve tickets and complex troubles according to specified time frames for projects • Proven ability to maintain accurate logs of trouble isolation and repair efforts and escalate/communicate issues to management as needed • Proficient with Cisco UCS and VMware • A professional business attitude and courteous manner toward clients, partners, and co-workers *Regards , * *Kailash Negi* *VSG Business Solutions* *221 Cornwell Dr Bear, DE 19701* *Email ID : kail...@vsgbusinesssolutions.com <kail...@vsgbusinesssolutions.com>* *Phone: 302-261-3207 x 102* -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at https://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.