Hi... I hope you are doing well. I am sending the new requirement, please go through it and let me know if you are comfortable and send me the resumes to james.mil...@itbtalent.com
*****Immediate need of Help Desk Analyst********* **** Must be Local to CA ****** Title: Tech Support Analyst Duration: 6+ months Location: Ontario, CA Job Responsibilities: As a Tech Support Analyst you would work as a part of a dynamic team involved with providing technical support and issue resolution to internal and external customers which may include users of all types and skill levels. Responsibilities may also include security access processing, ID tracking, maintenance of reporting logs, password reset assistance, PC hardware/software inventory checks and stocking of spare parts as well as more advanced troubleshooting and support. Primary Responsibilities: Answer and resolve inbound technical calls at a large corporate Help Desk, efficiently and professionally, in a fast paced call center environment Troubleshoot corporate applications with the use of a Knowledge Base and assign issues to the appropriate support group as needed Follow all escalation procedures according to service level agreement Use remote control tool to assist end users when needed Provide an accurate record of each call in incident management tracking tool Demonstrate a depth and breadth of knowledge/skills in own area and is often able to apply these outside of own function Act as a technical resource to others to resolve problems, issues, errors or related Anticipate customer needs and proactively identifies solutions Plan, prioritize, organize and complete work to meet established objectives Requirements: Bachelors Degree Must be local to CA and able to work onsite Regards, James Miller | Sr Technical Recruiter Desk No :609-423-4210 ITBrainiac Inc, Princeton Forrestal Village 116 Village Blvd, Suite 200 Princeton - New Jersey 08540 James.miller @itbtalent.com | Gmail:james.miller...@gmail.com www.itbrainiac.com ************************************************************************************************************************************************************ Notice: This email contains confidential or proprietary information which may be legally privileged. It is intendewed only for the named recipient (s). If an addressing or transmission error hamisdirected the email, please notify the author by replying to this message by "REMOVE". If you are not the named recipient, you are not authorized to use, disclose, distribute, copy, print or reply on this email, and should immediately delete it from your computer system. domain if required -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.
