*PLEASE RESPOND TO: duvalla.nar...@ivisionsol.com <duvalla.nar...@ivisionsol.com>*
*Hi Partners.........* *Application Support DR – Reporting and Collaboration Tools * *RESTON, VA* *Position Overview* The Infrastructure Operations/Tools Support organization, is seeking an Application Support professional to provide transitional support for disaster recovery infrastructure on a variety of tools in the reporting and collaboration space. The hired candidate will work alongside our operations support and disaster recovery project teams to ensure a consistent end user experience in a fast paced, high availability environment *Responsibilities Include* - Functions as a focal point between enterprise tools and disaster recovery for tools related to business intelligence including MicroStrategy 9.3, SQL Server Reporting Services 2008 (SSRS), Confluence Wiki (Wiki) and Sharepoint 2010 - Occasional engagement with project managers, end users, business analysts, and IT partners by blending technical knowledge with business best practices - Provide efficient and effective resolution to internal/external client created cases as needed for all of the tools indicated. - Diagnose problems within commercial (COTS) and/or proprietary enterprise platforms - Assist in the release and deployment of product updates - Participates in a rotating evening/weekend shift *Basic Requirements* - Typically has 5+ years related experience - College degree or equivalent experience - Must have tool upgrade experience - Must have enterprise application support experience - Excellent Diagnostic and Problem Solving Skills - Experience working in Unix/Linux and Windows environments - Experience remotely diagnosing networked computer systems. - Able to work in a team-focused, fast-paced environment - Demonstrated creative problem-solving skills - Demonstrated programming skills (Java, shell) in Unix and Windows environments - Excellent oral, written communication skills - Excellent customer interaction skills is a must - Available for weekend and evening support as required *Preferred Skills* - Basic networking skills, an understanding of firewalls and network infrastructures a plus. - Ability to engage with project managers, architecture engineers, database administrators, information security teams a plus - 2+ year experience querying and using relational databases - 4+ years serving as a tool administrator (e.g.MicroStrategy 9.x, SSRS 2005/2008, Wiki, Sharepoint) 1+ years working in an IT operational support organization With Regards Duvalla Naresh Phone: 703.994.4545, Ext : 2057 | Direct Line : 703.595.2976 | Fax: 703.373.2975 e-mail : duvalla.nar...@ivisionsol.com | website: www.ivisionsol.com -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/groups/opt_out.
