Hi, Hope you are doing great. Please find the requirement below and send me matched resumes to mampago...@sageitinc.net, Tel Direct : 972-996-0650-347
Role :BMC Monitoring - BSM Location: Calvert, Alabama Duration: 6-12months job description: BMC Monitoring(Mandatory) As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects. Thanks & Regards Mahesh Sage IT Inc, 3011 Internet Blvd, Ste 110 Frisco, TX 75034, USA Direct: 972-996-0650|Ext:347 Fax : 214-619-2033 Email: mampago...@sageitinc.net | Web: www.sageitinc.com -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-vendor+unsubscr...@googlegroups.com. To post to this group, send email to sap-vendor@googlegroups.com. Visit this group at https://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.