Hi, Hope you are doing well.
I would like to check your interest & availability for below mention position. If you are interested kindly reply me back with your updated resume, contact details & best time to reach you. Support Engineer for voice and video technologies San Jose, California # of Openings in Process 2 (2 remaining) Project Duration 6 Project Duration Type Months Work Authorization US Citizen Experience Level (Years) 7 years Onsite/ offshore coordination required Any Assignment *Role/ Job Description:* • Provides second/third level technical support for voice and video technologies to Cisco customers, partners, account teams, and other Technical Assistance Center engineers. • Applies analytical skills and technical knowledge to solve product and network problems of moderate to high complexity. • Provides technology/product training and intellectual property material as required. • Acts as focal point for large account network problem resolution. • Effectively utilizes moderate to complex lab setups to recreate and solve problems. • Submits complete and correct bug reports in area of expertise. • Interacts across other technical teams and development teams at peer level. • Acts as a technical expert and provides support on a world-wide basis • Generate clear and concise documentation in the form of case notes, technical tips and white papers. *Primary Skills:* • 5+ years’ experience in designing, deploying and administering the Voice and Video products for small, medium, large and/or enterprise businesses • Knowledge of Protocols – not limited to: VOIP,H.323, SIP, RTP, SRTP • Active CCNP Voice or equivalent experience required • Experience working on IOS voice gateways, dial peers, and unified call processing (UCP) • 3+ Years of experience in Unix and Networking • Knowledge of Oracle SQL is a plus *Desired Skills:* • CCIE Voice/Collaboration preferred • Extensive SIP knowledge and troubleshooting will be preferred • Cisco Telepresence and Video solutions knowledge is plus Secondary Skills Domain : Voice and video technologies- VOIP,H.323, SIP, RTP, SRTP 1. Strong experience with SIP, RTP, SRTP 2. Media exposure such as H.264 etc 3. Good knowledge of call flow end to end 4. Working knowledge of SQL/ database for managing database entries for calls 5. US Citizen. *Waiting for your response…* Best Regards *Ravi Nigam* 978-558-4666 Ext. 101 r...@teknavigators.com *TekNavigators,* *LLC* 8875 Hidden River Parkway Suite 300 Tampa, FL 33637 DISCLAIMER: This message and any attachments are solely for the use of the individual or entity to which it is addressed and may contain information that is privileged or confidential. If you are not the intended recipient, any disclosure, use or distribution of the information contained herein is prohibited. If you have received this communication in error, please notify the sender by reply e-mail and immediately delete this message and any attachments. You may reply and send an email with "Remove" in the subject line in order to discontinue communication. -- You received this message because you are subscribed to the Google Groups "SAP Workflow" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-workflow+unsubscr...@googlegroups.com. To post to this group, send email to sap-workflow@googlegroups.com. Visit this group at https://groups.google.com/group/sap-workflow. For more options, visit https://groups.google.com/d/optout.
