[savannah-help-public] [sr #109198] Account Pending

[Bob Proulx]

Follow-up Comment #2, sr #109198 (project administration):

Unfortunately I updated the ticket without manually appending your address for
a CC.  Repeating the submission so that you will get an email copy of it.

On Dec 7 16:45:26 UTC your account activation mail was sent to you and the
logs show that it was delivered to mail.protonmail.ch at that time. 

Is it possible that the verification email was filed into a spam Junk folder?
Please check it. If you don't find it then please try the Lost Password link
again and look for the latest mailing of it. 

I will leave this ticket open hoping to hear positive results.


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[savannah-help-public] [sr #109197] Savannah password not working before verification

[Bob Proulx]

Update of sr #109197 (project administration):

  Status:None => Need Info  
 Assigned to:None => rwp

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Follow-up Comment #1:

Good that you have received the account activation link.  Good that you have
used it to verify your email.  However it hasn't been logged that this action
has occurred yet.  The system still lists you as pending and wants you to
verify your email.

You say you are getting an invalid password error when clicking the activation
link.  That leads me to believe that the activation link is getting mangled in
the email somehow.

As far as I can tell using a 20 character password containing the special
characters you listed should be okay. I performed a test just now on the
system's pwqcheck and I was able to use such types of passwords okay.

Which leaves me at a loss to know what the problem is at this time.  If you
think it might be related to using LastPass (although I think it should be
okay) then I suggest avoiding it for the initial account activation step just
so far as to activate your account.  Then use LastPass afterward to reset your
password.

I will assign this ticket to me since I am responding and I don't want it to
languish without a response however I admit to being at a loss here.  Perhaps
one of the other volunteer admins will know of a better plan and will feel
free to jump in. Until then I will wait for feedback on this next attempt.


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[savannah-help-public] [sr #109198] Account Pending

[Bob Proulx]

Update of sr #109198 (project administration):

  Status:None => Need Info  
 Assigned to:None => rwp

___

Follow-up Comment #1:

On Dec  7 16:45:26 UTC your account activation mail was sent to you and the
logs show that it was delivered to mail.protonmail.ch at that time.

Is it possible that the verification email was filed into a spam Junk folder? 
Please check it.  If you don't find it then please try the Lost Password link
again and look for the latest mailing of it.

I will leave this ticket open hoping to hear positive results.


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Reply to this item at:

  

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  Message sent via/by Savannah
  http://savannah.gnu.org/