[sr #110658] No mail notification from savannah

[Markus Mützel]

Follow-up Comment #9, sr #110658 (project administration):

Another report from an anonymous user that didn't end up on the mailing list:
https://savannah.gnu.org/bugs/index.php?62669

https://lists.gnu.org/archive/html/octave-bug-tracker/2022-06/index.html

I don't see a clear pattern yet. The missing notifications seem to be from
anonymous users. But not all notifications from anonymous users are missing...


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[sr #110658] No mail notification from savannah

[Ineiev]

Update of sr #110658 (project administration):

 Open/Closed:Open => Closed 


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[sr #110658] No mail notification from savannah

[Markus Mützel]

Follow-up Comment #8, sr #110658 (project administration):

Notifications from anonymous users with different localization reached the
mailing list recently. E.g.:
https://lists.gnu.org/archive/html/octave-bug-tracker/2022-06/msg00057.html
(Spanish: anónimo)
https://lists.gnu.org/archive/html/octave-bug-tracker/2022-06/msg00059.html
(English: anonymous)

I don't know what the issue with the notification from the older report was.
But it is probably ok to close this again.
I'll try to keep an eye on whether there will be missing notifications in the
future and whether there is a pattern to them...

Again thank you for keeping Savannah up and running.


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[sr #110658] No mail notification from savannah

[Markus Mützel]

Follow-up Comment #7, sr #110658 (project administration):

IIRC, the sender field for anonymous users is localized. E.g., if the users
add a comment while savannah's web interface is set to French, the sender
appears as "anonyme" (instead of "anonymous") in the email header. Could it be
related to that?

(Anyway, should the notification mail "leak" the localization of anonymous
users? But that's off-topic to here.)


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[sr #110658] No mail notification from savannah

[Ineiev]

Update of sr #110658 (project administration):

 Open/Closed:  Closed => Open   

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Follow-up Comment #6:

> Does Savannah no longer send notifications for Anonymous?

I've just submitted an anonymous bug report and received a notification.

> Or are they rejected by the mailing list for some reason?

I'm not sure; the moderation area of that mailing list holds a lot of emails,
but I see no message from bug #62526 there.


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[sr #110658] No mail notification from savannah

[Markus Mützel]

Follow-up Comment #5, sr #110658 (project administration):

This seems to be mostly working now. However, it looks like no notifications
are sent for updates from "Anonymous" users.

E.g., the original post from here [1] never made it to the mailing list
(archive [2]).

Does Savannah no longer send notifications for Anonymous? Or are they rejected
by the mailing list for some reason?

[1]: https://savannah.gnu.org/bugs/?62526
[2]: https://lists.gnu.org/archive/html/octave-bug-tracker/2022-05/index.html


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[sr #110658] No mail notification from savannah

[Ineiev]

Update of sr #110658 (project administration):

  Status:None => Done   
 Assigned to:None => rwp
 Open/Closed:Open => Closed 


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[sr #110658] No mail notification from savannah

[Markus Mützel]

Follow-up Comment #4, sr #110658 (project administration):

Thank you very much for the update and for looking into this.

Just to give one data point: I received a bunch of notifications from savannah
a few minutes ago. Those included notifications for updates during last
Saturday and Sunday (CEST).
There were issues in the past with my mail provider (GMX) rejecting messages
from savannah in the past. So, it might be one of the "picky" ones. That might
not necessarily mean that it is working for everyone. But it works for me
again. 

Thank you again for the fast turn-around in fixing this.


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[sr #110658] No mail notification from savannah

[Bob Proulx]

Follow-up Comment #2, sr #110658 (project administration):

The upgrade on Friday from frontend1 to frontend2 brought the web UI up to the
next level of Trisquel OS release.  That's great!  It was definitely needed!

However the mail subsystem was not fully configured.  It isn't address mapping
(masquerading), and it doesn't have DKIM signatures configured.  Those two
things means that mail delivery is dependent upon the recipient's email
service provider.  Some will accept the mail and some will not.



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[sr #110658] No mail notification from savannah

[Bob Proulx]

Follow-up Comment #3, sr #110658 (project administration):

The email system on frontend2 the new web UI server has been configured for
email.  They will have the correct from address and supported by DKIM and such
now.  Hopefully this will resolve the issue for messages generated from now
forward.



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[Markus Mützel]

Follow-up Comment #1, sr #110658 (project administration):

Test to check whether notifications are working.


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[Markus Mützel]

URL:
  

 Summary: No mail notification from savannah
 Project: Savannah Administration
Submitted by: mmuetzel
Submitted on: Mon 16 May 2022 06:34:37 PM CEST
Category: Savannah trackers - bugs, tasks, etc.
Priority: 5 - Normal
Severity: 3 - Normal
  Status: None
 Assigned to: None
Originator Email: 
Operating System: None
 Open/Closed: Open
 Discussion Lock: Any

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Details:

When adding comments to a bug report on savannah, I no longer receive any
email notification. That used to work a few days ago.

E.g.: https://savannah.gnu.org/bugs/?62470 where I didn't receive a
notification for comment #1 or #2.

Other users report the same:
https://octave.discourse.group/t/no-notifications-from-savannah/273/11

Additionally, users reported that they couldn't register on savannah because
they didn't receive the confirmation message:
https://lists.gnu.org/archive/html/help-octave/2022-05/msg6.html








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