[sr #110667] Recovery email address changed, unable to receive password reset

[Bob Proulx]

Update of sr #110667 (project administration):

  Status:None => Done   
 Assigned to:None => rwp
 Open/Closed:Open => Closed 

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Follow-up Comment #2:

We used the ssh keys to verify the identity.  I have updated the email
address.  All should be good to go now!

Oh!  Before I forget.  Please update your ssh keys and also make sure your GPG
key on file is current too.  That would ensure a way to verify identity in the
future.

Here are docs to help with updating SSH keys.

https://savannah.nongnu.org/maintenance/SshAccess/



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[sr #110667] Recovery email address changed, unable to receive password reset

[Bob Proulx]

Follow-up Comment #1, sr #110667 (project administration):

I looked and email is being accepted by mathcs.holycross.edu for your account.
 Are you sure it is not being delivered?  It is being accepted for delivery. 
Perhaps check your Spam folder for the messages?

You also have a GPG key on file.  If you send a GPG signed message with that
key to savannah-hackers-priv...@gnu.org that would verify your identity.

You also have two ssh keys on file.  However they are old and prior to the
SHA1 deprecation.  But if you can still use them for access to your project
then that would also verify your identity.

Additionally I have sent some direct email in order to debug and diagnose the
deliverability of the email path.


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[sr #110667] Recovery email address changed, unable to receive password reset

[anonymous]

URL:
  

 Summary: Recovery email address changed, unable to receive
password reset
 Project: Savannah Administration
Submitted by: None
Submitted on: Wed 25 May 2022 08:19:45 PM UTC
Category: Lost account
Priority: 5 - Normal
Severity: 3 - Normal
  Status: None
 Assigned to: None
Originator Email: ahw...@holycross.edu
Operating System: None
 Open/Closed: Open
 Discussion Lock: Any


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Follow-up Comments:


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Date: Wed 25 May 2022 08:19:45 PM UTC By: Anonymous
Hello,

I administer the project epix. 

Some years back my recovery address (ahw...@mathcs.holycross.edu, hosted on a
machine called radius) was changed by my employer to ahw...@holycross.edu; the
mathcs/radius address no longer works. 

I've apparently forgotten my password, and cannot receive a password recovery
email.

If there is any way I can establish my identity and have my recovery email
updated I'd be grateful.

Thanks, Andy







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